Microsoft Office suite
Giobatta Pianalto
Sales Manager
Summary
Innovative Sales Manager experienced in converting sales leads and managing multiple accounts. Highly skilled in strategic planning, project management and team leadership skills, with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities. Great influencing and communication strengths.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Business Development Manager
D3O
London
11.2020 - Current
- Hybrid role between Product and Sales Manager
- Following up the product creation since the idea to the go-to-market phase
- 15 brand-new projects launched with 12 different brands in 18 months
- Growing business with existing accounts - forecast 2022 + 50% vs 2021
- Converting leads - 2022 - 15% new revenue / expected in 2023 : 35% new revenue
- Being the connection between departments at D3O with external accounts - R&D, Quality, Supply-Chain, Finance, Marketing.
- Incorporating product changes into marketing messages to drive customer engagement and maximize profits.
- Researching industry and marketplace trends to develop marketing solutions and enhance business operations.
- d3o.com
Area Manager
Dainese SpA
Paris
10.2018 - 11.2020
- Converted 2 targets into new customers - 700K of new revenue in 2019, increasing overall sales by 30%
- Exceeded sales forecast figures by 20% regularly through highly dedicated customer care.
- Dedicated to expanding client bases by building lasting relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Wrote production reports to help senior leadership make accurate operational plans and decisions.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- dainese.com
Inside Sales Specialist
Dainese SpA
Vicenza
10.2016 - 10.2018
- Developed and deepened customer relationships to drive revenue growth.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Used CRM software to maintain detailed contact logs and account records.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Set up new accounts, established customer credit and set up payment methods.
- dainese.com
Resort Manager
New Generation Ski School
La Plagne
06.2015 - 10.2016
- Start-up creation – setting goals, signing contracts, hiring and managing instructors, designing marketing campaigns, analyzing competitors, defining prices and products
- GBP160K turnover developed in 4 months – exceeded of 15% sales targets
- Supervised team of 6 Ski Instructors, 3 front desk agents and helped to resolve issues arising during shifts.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Drove operational improvements which resulted in savings and improved profit margins.
- Prepared variety of different written communications, reports and documents.
- Developed team communications and information for meetings.
- skinewgen.com
Ski Instructor & Sales Representative
Oxygene Ski School
La Plagne
11.2010 - 06.2015
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Detailed factors such as weather, incidents and aid rendered in daily reports to management.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Increased customer strength, agility and game skills through successful practices.
- Established clear benchmarks for performance and monitored individual and team progress.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Bachelor of Science - Digital Marketing & Innovation
EDHEC Business School
Lille, France 09.2019 - 12.2020
Executive Certificate - Business Administration, Management & Strategy
Cimba & University of Iowa
Asolo, Italy. Iowa City, US. 09.2017 - 07.2018
GED -
Université 'Lumière 2'
Lyon, France 09.2015 - 07.2016
Skills
Verbal and written communication
undefinedAccomplishments
- Participated to create 2 start-up projects through proactive team management
- Over the years, always achieved sales targets by completing tasks and long-term missions with accuracy and efficiency.
- Collaborated with several international teams in the development of new projects in the sports markets.
Software
Microsoft AX - ERP
SalesForce
Business Intelligence - Board
Communication platforms
Interests
Bicycle riding - MTB & Gravel
Mountain Hiking
Trekking
Travelling
Skiing & Snowboarding
Reading
Timeline
Business Development Manager
D3O
11.2020 - Current
Bachelor of Science - Digital Marketing & Innovation
EDHEC Business School
09.2019 - 12.2020
Area Manager
Dainese SpA
10.2018 - 11.2020
Executive Certificate - Business Administration, Management & Strategy
Cimba & University of Iowa
09.2017 - 07.2018
Inside Sales Specialist
Dainese SpA
10.2016 - 10.2018
GED -
Université 'Lumière 2'
09.2015 - 07.2016
Resort Manager
New Generation Ski School
06.2015 - 10.2016
Ski Instructor & Sales Representative
Oxygene Ski School
11.2010 - 06.2015
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