Summary
Education
Overview
Work History
Skills
Languages
Server
Bruna Scaramal

Bruna Scaramal

Waitress
Itri,LT

Summary

Versatile waiter capable of guaranteeing customers a high quality experience. Attentive in transmitting orders to the kitchen staff andmanaging customer requests, he has always achieved a high level of customer satisfaction thanks to the friendliness and speed of theservice.
Bright and friendly receptionist, committed to providing excellence in all aspects of customer service and administrative support. Offersexpertise in data entry, database management and planning.

Education

High School Diploma -

Juscelino Kubitscheck De Oliveira
Maringá
01.2008 - 12.2010

Overview

3
3
years of post-secondary education
17
17
years of professional experience

Work History

Assistant Chef

El Cobar
Gaeta (LT) - Italy, Lazio
06.2023 - 10.2024

Handling and storing food in compliance with hygiene and food safetystandards.
Cleaning and organizing kitchen stations, tools and machinery.
Washing and sterilization of utensils and dishes.
Organization of the work plan quickly according to the chef's instructionsand needs.
Preparation of the foods necessary for the creation of the dishes on themenu.
Control of order and cleanliness standards in the kitchen, pantries and coldrooms.
Collaboration with the dining room staff in order to guarantee an efficientand quality service.

Commis de Rang

The Capra
Saas Fee, Valais
09.2024 - 01.2025
  • Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
  • Developed strong knowledge of menu items and wine pairings, resulting in well-informed recommendations for diners.
  • Effectively communicated with kitchen staff, ensuring timely delivery of orders and accurate preparation of dishes.
  • Supported fellow team members during high-volume periods, fostering a positive work environment and seamless service.
  • Aided in training new Commis de Rang employees on job responsibilities, service standards, and restaurant etiquette.

Chef de Rang

Casarão da XV
Maringá, Paraná
08.2015 - 05.2022

Welcoming and seating guests at reserved tables.
Memorization of tastes, allergies and preferences of regular customers.
Account presentation and payment management.
Opening and serving wine at the table.
Customer care for the entire duration of the stay, welcoming and satisfyingtheir requests.
Offering customers dishes of the day and the chef's specialties.
Delivery of the bill, receipts and receipts to the table.
Preparation and table service of soft drinks, drinks, cocktails and coffeeshop products.
Communication of orders to the kitchen, verifying their correct reception.

Commis de Rang

Cuca Maluca
Maringá, Paraná
05.2008 - 08.2015

Welcoming and seating guests at reserved tables.

Preparation of the room and setting of the tables according to theestablished criteria.
Delivery of the bill, receipts and receipts to the table.
Preparation and table service of soft drinks, drinks, cocktails and coffeeshop products.

Customer care for the entire duration of the stay, welcoming and satisfyingtheir requests.

Skills

Customer service focus

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Languages

English
Upper intermediate (B2)
Italian
Advanced (C1)
Portuguese
Bilingual or Proficient (C2)
German
Beginner (A1)
Bruna ScaramalWaitress