Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Timeline
Generic

Ravin Ramachandran Nair

Public Servant (Australian Government)
Cairns

Summary

Passionate about strengthening democracy and advancing human rights, dedicated and experienced public service leader with a proven track record of bridging relationships between diverse communities and the Australian Government. Strong commitment to making a positive impact, with considerable knowledge and expertise in driving meaningful change through co-creating response models with communities.

Overview

16
16
years of professional experience
8
8
Languages

Work History

Assistant Director, Community Engagement Team

Department of Home Affairs, Australian Government
06.2024 - Current

Community Liaison Officer

Department of Home Affairs, Australian Government
04.2023 - 06.2024

Community Liaison Officer

Department of Home Affairs, Australian Government
06.2022 - 04.2023

Passport Customer Service Officer

Australian Passport Office
02.2022 - 06.2022

Various Overseas Roles

Australian Embassy in Thailand
04.2019 - 11.2021

Visitor Services Officer

Australian War Memorial
05.2018 - 09.2019

Customer Service Officer

ACT Health Directorate
10.2018 - 04.2019

Various Overseas Roles

Australian High Commission in India
11.2016 - 02.2018

Luxury Hospitality Management Roles

ITC Hotels and The Ritz-Carlton Hotel Company
01.2009 - 08.2015

Education

Master of International Relations - International Relations

Deakin University
Geelong, Victoria, Australia
09-2024

Graduate Certificate of International Relations - International Relations

Deakin University
Geelong, Victoria, Australia
10-2021

Skills

  • Leadership and Strategic Management
  • Community Outreach
  • Stakeholder Relationship Management
  • Conflict Resolution
  • Policy Analysis and Development
  • Evidence based Decision-making
  • Communication and Analytical Thinking
  • Cross-cultural Competence and Multilingualism
  • Strategic Networking
  • Public speaking and advocacy

Accomplishments

  • Facilitated comprehensive consultations for the Multicultural Framework Review in Cairns and Townsville, demonstrating strong organisational, research, and writing skills.
  • Co-led an impactful information session on the history of the Khalistan movement, informing multiple departmental program areas and Senior Executives.
  • Developed and sustained a collaborative network between the Department of Home Affairs, Queensland Police Service, Australian Federal Police, local Councils, and multicultural service providers in North Queensland and the Northern Territory.
  • Invited as a speaker representing Regional Australia at the Welcoming Australia Symposium 2024.
  • Fostered strong and trusted community partnerships in Cairns, resulting in the Mayor of Cairns nominating me as a judge for the Cairns Citizen of the Year Award 2025.
  • Exhibited exceptional performance at the Australian Passport Office, exceeding key productivity indicators.

Awards

Secretary's Award, Department of Home Affairs, June 2024

Received in recognition of taking inventive approaches to navigate complex and changing environments by challenging the status quo and providing innovative solutions to deliver the Multicultural Framework Review.


Australia Day Achievement Award, January 2024

Received in recognition of exceptional work in response to social cohesion efforts stemming from Israel's response to the Hamas attacks.


Diversity and Inclusion Award, Department of Home Affairs, January 2023

Inaugural recipient of team medallion in recognition of excellence, sensitivity, positive values and professionalism to promote a welcoming and inclusive environment for Western Australian staff and community.


Individual Excellence Award, ACT Health Directorate, January 2019

Received recognition of outstanding client service, team spirit and contribution to enhancing service delivery processes.


Certificate of Appreciation, Department of Immigration and Border Protection, January 2017

Received in recognition of excellence in performance and service for delivering high-quality service and streamlining processes to deliver an increased visa caseload In New Delhi.

Timeline

Assistant Director, Community Engagement Team

Department of Home Affairs, Australian Government
06.2024 - Current

Community Liaison Officer

Department of Home Affairs, Australian Government
04.2023 - 06.2024

Community Liaison Officer

Department of Home Affairs, Australian Government
06.2022 - 04.2023

Passport Customer Service Officer

Australian Passport Office
02.2022 - 06.2022

Various Overseas Roles

Australian Embassy in Thailand
04.2019 - 11.2021

Customer Service Officer

ACT Health Directorate
10.2018 - 04.2019

Visitor Services Officer

Australian War Memorial
05.2018 - 09.2019

Various Overseas Roles

Australian High Commission in India
11.2016 - 02.2018

Luxury Hospitality Management Roles

ITC Hotels and The Ritz-Carlton Hotel Company
01.2009 - 08.2015

Master of International Relations - International Relations

Deakin University

Graduate Certificate of International Relations - International Relations

Deakin University
Ravin Ramachandran NairPublic Servant (Australian Government)