Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aaron Fieschi

Laives

Overview

1
1
year of professional experience

Work History

Waiter's Assistant

Nammos World
05.2023 - 09.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Met with chef to review daily specials and menu changes.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Informed customers about daily and seasonal specials.
  • Used cash registers and credit card machines to cash out customers.
  • Established rapport with customers by providing friendly and attentive service.
  • Arranged tables and chairs for special occasions and events.
  • Assisted with bussing tables and cleaning up spills.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Offered product samples, answered questions and helped customers find items.
  • Engaged in suggestive selling and other sales techniques.

Waiter's Assistant

L'Artista Osteria Da Roberto
05.2023 - 09.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Met with chef to review daily specials and menu changes.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Informed customers about daily and seasonal specials.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Established rapport with customers by providing friendly and attentive service.
  • Provided attentive service and proactively assessed guest needs.
  • Arranged tables and chairs for special occasions and events.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Addressed customer complaints and inquiries to verify satisfaction.

Head Waiter

Al Camin
06.2022 - 04.2023
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Supervised server staff and simultaneously served personal section of tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Trained staff members on use of POS system.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

High School Diploma -

Luigi Einaudi Istitute
Bolzano
06.2022

Skills

  • Practice Management
  • Customer Needs Assessments
  • Cash Handling
  • I learned differnt types of service and specialized in selling and cutting of fish and meat service
  • Guest Relations
  • Menu Knowledge
  • Upselling Techniques

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
German
Elementary (A2)

Timeline

Waiter's Assistant

Nammos World
05.2023 - 09.2023

Waiter's Assistant

L'Artista Osteria Da Roberto
05.2023 - 09.2023

Head Waiter

Al Camin
06.2022 - 04.2023

High School Diploma -

Luigi Einaudi Istitute

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Aaron Fieschi