ABHISHEK RAMISETTY

Provide exemplary customer service to all guests,ensuring a welcoming and efficient check-in and check-out process,Managing and updating the hotel's websites ,ensuring accurate and up-to-date information regarding room availability,rates and promotions.

Key Achievements :

• Increased online booking efficiency by implementing new reservation software , resulting in a 15% increase in direct bookings.
• Recognized for exceptional customer service with a 98% satisfaction rating in guest feedback surveys.
• Developed a training manual for new staff ,streamlining process and reducing training time by 20%.

Skills :

• Proficient in PMS, MS Office Suite , and Familiar with online booking platforms such as Booking.com ,Expedia, Agoda,Airbnb and Handling the personal websites .
• Excellent verbal and communication skills.
• Ability to handle stressful situations with ease and professionalism.
• Customer service- oriented with a friendly and approachable demeanor.

• One of the leading sushi restaurent
• Provided excellent customer service, assisting customers with enquiries and purchases.
• Handled transactions and managed cash register, ensuring accuracy and efficiency.
• Resolved Customer complaints and issues demonstrating patience and problem solving skills.

• One of leading aerospace industry
• Managed multiple projects simultaneously, ensuring timely completion and adherence to specifications.
• Coordinated with clients and team members demonstrating strong communication and interpersonal skills.
• Solved complex technical issues, showcasing problem solving abilities and attention to detail implemented organizational systems to improve workflow efficiency.