Kutyabami Abu
Doha
Summary
Dynamic professional with experience as a Barista at Raw Health Cafe, excelling in customer assistance and complaint handling. Recognized for creating personalized beverages that boosted sales and consistently achieving high customer satisfaction. Proven reliability and punctuality, complemented by strong time management skills and a commitment to cleanliness and sanitation.
Overview
3
3
years of professional experience
Work History
Barista
Raw Health Cafe
10.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
Assistant Surveyor
Edgewater Subcontractor to Kahramma
02.2021 - 09.2022
- Aided in budget management efforts by tracking expenditures related to surveying activities and providing relevant input during financial discussions.
- Contributed to project risk mitigation efforts by identifying potential issues during site assessments and proposing solutions.
- Reduced errors in final deliverables through meticulous quality control checks during data processing stages.
- Promoted workplace safety by adhering to established protocols when conducting field activities involving heavy machinery or hazardous materials.
- Expedited decision-making processes for stakeholders by presenting concise summaries of collected data and analyses.
- Facilitated seamless collaboration among multidisciplinary teams involved in complex construction projects through clear communication of survey findings.
- Assisted in the preparation of accurate reports for clients by collecting, recording, and analyzing geospatial data.
- Maintained a high level of professionalism in the field by interacting courteously with landowners, residents, and fellow team members.
- Enhanced project accuracy by utilizing precise surveying instruments and techniques in the field.
- Contributed to successful construction projects by providing topographical measurements and verifying property boundaries.
- Supported client satisfaction efforts through consistent updates on project progress and addressing any concerns or questions that arose.
Pump Operator
Edgewater Company Subcontractor to Ashgal
03.2020 - 02.2021
Education
Uganda Certificate Of Education - High Second Education
Gloryland Christian College
Jinja City Kampala Uganda 05.2015
Skills
- Customer assistance
- Food and beverage service
- Reliability and punctuality
- Meal planning
- Special needs assistance
- Multilingual proficiency
- Complaint handling
- Team building
- Equipment monitoring
- Passenger assistance
- Emergency procedures
- Relationship management
- Supply restocking
- Disability services
- Luggage stowing
- Time management
- Cleanliness and sanitation
- First aid
Languages
English
Advanced (C1)
Timeline
Barista
Raw Health Cafe
10.2022 - 02.2023
Assistant Surveyor
Edgewater Subcontractor to Kahramma
02.2021 - 09.2022
Pump Operator
Edgewater Company Subcontractor to Ashgal
03.2020 - 02.2021
Uganda Certificate Of Education - High Second Education
Gloryland Christian College
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