Ach Hamil

Deliveroo - Partner Operations Associate

Milan

12/2023 

• Coordinating daily operations and implementing process improvements to ensure efficient and consistent support for business partners.
• Handle daily administrative operations with strict adherence to corporate compliance standards, ensuring proper documentation, process integrity, and alignment with internal control protocols..
• Collaboration with internal teams to align strategic and operational goals.
• Managing and controlling the end-to-end partner payment cycle. Verifying and validating invoices against contractual agreements and ensuring timely transaction execution.
  Proactive communication with partners to resolve any discrepancies, ensuring maximum accuracy and strengthening business relationships.
• Manage the complete payment lifecycle, from invoice receipt to final settlement.
• Verify the accuracy and compliance of invoices and credit notes against contracts and purchase orders.

 • Coordinate with partners to promptly manage and resolve administrative issues or discrepancies.

• Italian: Mother tongue
• English: C2 Expert
• French: C1 Advanced
• Arabic: C2 Expert
• Spanish: B1 Intermediate

Italian

Strong communication and active listening skills, with the ability to engage effectively with diverse stakeholders. Highly adaptable and solution-oriented, I perform well under pressure while maintaining focus on achieving professional objectives.

Creative and detail-oriented, with a strong interest in photography and drawing. My bicultural background enhances my cultural awareness and analytical perspective, enabling me to navigate and understand diverse environments effectively.