Experienced Sales and Negotiation Professional with strong Client Relationship Management skills. Skilled in Account Development and Team Leadership, optimizing processes and monitoring KPIs to enhance business performance.
Panoramica
6
6
years of professional experience
Esperienza lavorativa
Production Manager
Kerakoll Spa Production Plant
01.2023 - ad oggi
Operate digital systems and provide clear instructions to ensure picking and blending activities are carried out in compliance with quality standards and planned quantities.
Coordinate team resources by delivering operational guidance, ensuring proper training, and supporting continuous professional development.
Analyze procurement needs and manage raw material replenishment in coordination with suppliers.
Act as a direct point of contact with suppliers to address supply issues, discrepancies, and operational requirements.
Personally intervene to resolve departmental operational issues and process anomalies.
Collaborate closely with maintenance teams to support diagnostics and resolution of technical faults.
Provide operational instructions to ensure correct unloading, receiving, and inbound logistics processes.
Daily use of Proteo, Compass, and Easystor systems (ERP, data extraction, inventory intake).
Shift Leader
Tetra Pak Packaging Solutions Pilot Plant
01.2021 - 12.2022
Organize and coordinate production teams to ensure efficient workflow and operational continuity.
Conduct production trials, implementing and validating adjustments to machine and process settings.
Perform mold changeovers and manage tooling setups to meet production requirements.
Handle dies and tooling components, ensuring correct installation and performance.
Carry out repairs and technical modifications on assembly lines and molds to optimize efficiency and reduce downtime.
Oversee preventive and corrective maintenance of molds and assembly lines to ensure consistent production standards.
Quality Control
Procter & Gamble Italia Spa (P&G)
05.2020 - 10.2020
Plastic Blow Molding Machine Operator.
Set up and prepare blow molding machinery for production runs.
Perform in-process and final quality inspections to ensure compliance with specifications.
Carry out minor mechanical repairs and first-level maintenance on production equipment.
Sales Area Manager
Sky Italia s.r.l.
07.2018 - 04.2020
Managed and developed sales performance across the assigned area, consistently working toward revenue growth and commercial targets.
Built and maintained strong relationships with clients, ensuring high levels of customer satisfaction, retention, and long-term value.
Led, coached, and motivated sales teams, providing guidance on sales techniques, customer approach, and performance improvement.
Monitored KPIs, sales results, and market trends to optimize commercial strategies and maximize territory performance.
Conducted negotiations with customers, handling objections and closing deals with a strong focus on value-based selling.
Supported team members through on-the-job training, performance feedback, and goal setting.
Acted as a key point of contact between the company and the market, representing the brand with a professional and customer-centric approach.
Sales Assistant
Rossetto Trade S.p.a Reggio Emilia
11.2017 - 07.2018
Developed strong customer-facing skills by managing daily interactions with a high volume of clients, understanding needs, and providing effective solutions.
Built the foundations of a customer-centric mindset, focusing on service quality, trust, and long-term relationship building.
Supported sales activities on the shop floor, contributing to revenue generation and product promotion.
Learned to work in fast-paced environments, managing priorities, time, and operational pressure.
Collaborated with team members to ensure smooth daily operations, strengthening communication and teamwork skills.
Gained early exposure to accountability, discipline, and performance-driven work culture, which later evolved into advanced sales and managerial capabilities.
Sales Assistant
Pull & Bear Italia Srl
11.2016 - 01.2017
Developed core customer service and sales skills through daily interaction with a high volume of customers.
Built a customer-oriented mindset focused on trust, service quality, and needs analysis.
Gained experience working in fast-paced environments, strengthening communication, teamwork, and accountability.