Summary
Overview
Work History
Education
Skills
Sing
Languages
Timeline
Generic

Adele Franco

Spinea

Summary

I've always liked working with words and communicating, with books and with different types of people. My inspiration is to always be able to learn new things by evolving, designing, telling and being passionate.


Im an enthusiastic retail team member maintained orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution.

Overview

6
6
years of professional experience

Work History

Bookseller

Mondadori
02.2021 - Current


  • Organized library catalog, supplies, equipment and records.
  • Greeted patrons warmly and offered to assist with issues or needs.
  • Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
  • Responded to numerous reference calls daily, helping patrons with specific information needs.

Intern at a Publishing House

Marsilio Editore
11.2019 - 12.2020


  • Formatted in Microsoft Word and PDF to prepare documents and proposals for review or final submission.
  • process information and represent production function.
  • responsible for processing ebooks

Bookseller

Giunti Al Punto
04.2019 - 10.2019
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted customers with locating books and other materials in store.
  • Restocked shelves and kept store displays attractive and organized to drive sales.
  • Established strong relationships with customers to encourage repeat business.

Promoter

Wall Street English
01.2018 - 12.2018
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Identified potential marketing opportunities to increase brand awareness.
  • Addressed prospects' concerns and utilized persuasive techniques to turn guests into paying, satisfied customers.
  • Scheduled appointments with potential customers for product installation.
  • attended events organized to publicize the School.

Teacher Helper

Dieffe High School
04.2017 - 12.2017
  • Responded to student needs and questions promptly.
  • Supported classroom activities, tutoring, and reviewing work.
  • Distributed learning materials such as worksheets, textbooks and group assignments.
  • Graded assignments and reported individual progress to teacher about German.
  • Cultivated core values such as kindness, respect, compassion and integrity within students.

Education

Publishing And Communication

Comunika
Rome
07.2018

Bachelor of Literature -

Ca' Foscari University
Venice
07.2017

Linguistic Diploma -

Santa Caterina Da Siena
Mestre
07.2013

Skills

  • Service Contracts
  • Speech Clarity
  • Lead Conversion
  • Educational Events
  • Team Cooperation
  • Merchandise Financing
  • Sales Records Management
  • Textbook Sales
  • Engaging with Diverse Customers
  • Hospitality and Accommodation

Sing

Singing has always been a passion of mine. As a child I did it in a choir and then as I grew up I had several groups in which I experimented with different genres and I attended a course. This has allowed me, as thanks to certain other jobs, to gain courage through something that I like to do.

Languages

English
Upper intermediate (B2)
German
Intermediate (B1)
Spanish
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)

Timeline

Bookseller

Mondadori
02.2021 - Current

Intern at a Publishing House

Marsilio Editore
11.2019 - 12.2020

Bookseller

Giunti Al Punto
04.2019 - 10.2019

Promoter

Wall Street English
01.2018 - 12.2018

Teacher Helper

Dieffe High School
04.2017 - 12.2017

Publishing And Communication

Comunika

Bachelor of Literature -

Ca' Foscari University

Linguistic Diploma -

Santa Caterina Da Siena

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Adele Franco