Familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
2
2
years of professional experience
Work History
Sales Assistant
JD 1880 Nave De Vero
05.2023 - 08.2023
Increased sales by building strong customer relationships and providing excellent service.
Boosted store revenue through upselling and cross-selling techniques.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Collaborated with team members to achieve a cohesive and efficient store environment.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Built rapport with repeat customers, fostering long-term loyalty to the brand.
Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
Airport Security Agent
ICTS Italia S.R.L.
03.2023 - 03.2023
Enhanced airport security by conducting thorough passenger screenings and efficiently operating advanced equipment.
Reduced security breaches by maintaining vigilance and identifying potential threats in a timely manner.
Assisted in emergency situations, effectively coordinating with team members and authorities for safe resolutions.
Contributed to a safer travel environment through rigorous inspections of luggage and cargo.
Maintained up-to-date knowledge of TSA regulations, ensuring strict adherence to policies and procedures.
Airport Security Agent
ICTS Italia S.R.L.
06.2022 - 10.2022
Enhanced airport security by conducting thorough passenger screenings and efficiently operating advanced equipment.
Reduced security breaches by maintaining vigilance and identifying potential threats in a timely manner.
Assisted in emergency situations, effectively coordinating with team members and authorities for safe resolutions.
Contributed to a safer travel environment through rigorous inspections of luggage and cargo.
Ensured the safety of airport personnel by conducting regular patrols around secure areas.
Food Vendor
Gastronomia da Checco Via San Donà
08.2021 - 11.2021
Enhanced customer satisfaction by providing efficient and friendly service at the food stand.
Increased sales revenue through creative promotion strategies and engaging with potential customers.
Managed inventory effectively, ensuring that all items were always well-stocked and fresh for consumption.
Maintained a clean and organized workspace, adhering to health and safety standards for optimal food service conditions.
Developed loyal customer base through consistent high-quality food offerings and excellent customer service.
Collaborated with fellow team members to ensure smooth operation during peak hours, minimizing wait times for customers.
Handled cash transactions accurately, maintaining proper accounting records for the business.
Education
Bachelor of Arts - Cinema
Alma Mater Studiorum
Bologna
2023
High School Diploma -
Institute G. Parini
Venice, Italy
07.2017
Skills
Complex Problem-Solving
Conflict resolution
Decision-making
Attention to detail
Problem-solving
Organizational skills
Excellent communication
Customer service
Visual Merchandising
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
French
Elementary (A2)
Personal Information
Date of Birth: July 8th 1998
Nationality: italian
Driving License: Driving License category b
Make-up artist
Worked on sets of Italian Music Videos: Baby Baby (Teodasia); Rattlesnakes (Cedes Crush); Out Of Time (Teodasia).
Worked for weddings and events.
Worked for student films.
Timeline
Sales Assistant
JD 1880 Nave De Vero
05.2023 - 08.2023
Airport Security Agent
ICTS Italia S.R.L.
03.2023 - 03.2023
Airport Security Agent
ICTS Italia S.R.L.
06.2022 - 10.2022
Food Vendor
Gastronomia da Checco Via San Donà
08.2021 - 11.2021
Bachelor of Arts - Cinema
Alma Mater Studiorum
High School Diploma -
Institute G. Parini
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