Aimee Curatolo
Yandina
Summary
Marketing and communications professional with experience in client relations, project management, and community engagement. I’ve worked across education, government, and retail sectors, building trusted relationships and supporting inclusive, community-focused initiatives. Passionate about clear, purposeful communication that connects people and creates positive outcomes.
Overview
10
10
years of professional experience
Work History
Head of Client Relations
Higher Ground Group
07.2022 - 09.2023
- Developed and nurtured long-term partnerships with schools, corporate clients, and community organisations
- Acted as the main point of contact for clients throughout the program lifecycle — from initial inquiry to post-program feedback
- Tailored outdoor and experiential learning programs to meet client-specific goals and learning outcomes
- Maintained client databases and managed communication records to ensure personalised service
- Collected and analysed client feedback to improve service delivery and program quality
- Resolved client concerns with professionalism and efficiency, maintaining trust and satisfaction
- Collaborated with internal teams to align client needs with organisational values and program offerings
- Contributed to business development by identifying new opportunities through existing relationships
Marketing and Communications Officer
The J, Noosa Shire Council
06.2021 - 07.2022
- Developed and delivered targeted campaigns across print, digital, and social media channels to reach key audiences
- Created, proofread, and edited marketing content in a consistent and professional tone
- Supported the coordination of marketing programs, event promotions, and community engagement initiatives
- Contributed to strategy development and implemented process improvements to enhance marketing efficiency
- Liaised with media, designers, artists, and promoters to ensure seamless campaign execution
- Built and maintained strong relationships with external hirers, assisting in event marketing and communications
- Worked collaboratively with internal teams to ensure cohesive delivery of events and programming
- Provided high-level customer service to patrons and hirers in a professional and friendly manner
- Managed ticketing systems and maintained event databases, ensuring accurate records and smooth ticketing operations
- (continued)
Marketing and Communications Officer
The Natural Grocery Company, Flannerys
09.2018 - 07.2019
- Provided frontline customer service support, including managing email enquiries
- Processed staff uniform and work badge orders across multiple store locations
- Managed reordering and distribution of membership and loyalty cards to retail sites
- Supported internal administrative functions to ensure smooth day-to-day operations
- Served as project manager, editor, and content creator for ONE and Flannerys Magazine
- Coordinated sponsorship and fundraising opportunities aligned with brand values
- Planned and executed community-focused events and store activations
- Created and managed social media and website content to drive engagement
- Developed and distributed regular EDM campaigns to a national customer base
- Administration & Customer Support
- Marketing & Communications
Marketing Director
Lexis Group
02.2015 - 05.2017
- Oversaw all aspects of international student recruitment operations across multiple campuses
- Led business development initiatives with both onshore and offshore education agencies
- Marketed a diverse portfolio of educational products and services within a multi-campus model, including Japan and South Korea
- Successfully launched and promoted new educational programs to international markets
- Developed and implemented integrated marketing strategies across traditional and digital platforms
- Built and maintained strong relationships with internal stakeholders, including campus managers and registration teams
- Designed and executed sales strategies to meet and exceed budgeted recruitment targets
Marketing Manager, LATAM, Central & Eastern Europe
Lexis Group
03.2014 - 02.2015
- Developed and maintained strong relationships with offshore agency partners and educational institutions across Latin America, Central and Eastern Europe, and Australia
- Managed student recruitment efforts for Lexis Australia and Lexis Asia, focusing on Latin American and Central and Eastern European markets
- Represented the organisation at international education fairs, expos, and networking events
- Coordinated and hosted familiarisation tours for international education agents to showcase campus facilities and programs
- Supported cross-cultural communications and marketing initiatives to enhance global brand presence
Education
Graduate Certificate - Communication
Griffith University
Queensland01-2023
Bachelor - Communication
Griffith University
01.2022
Skills
- Marketing and Communications
- Client and Stakeholder Engagement
- Operational and Project Management
- Technical and Administrative Tasks
Awards
Real Media Award Winner, 2019
Timeline
Head of Client Relations
Higher Ground Group
07.2022 - 09.2023
Marketing and Communications Officer
The J, Noosa Shire Council
06.2021 - 07.2022
Marketing and Communications Officer
The Natural Grocery Company, Flannerys
09.2018 - 07.2019
Marketing Director
Lexis Group
02.2015 - 05.2017
Marketing Manager, LATAM, Central & Eastern Europe
Lexis Group
03.2014 - 02.2015
Graduate Certificate - Communication
Griffith University
Bachelor - Communication
Griffith University
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