Alain Luca Alaimo

Customer management professional prepared for impactful roles in client relations and service enhancement. Proven track record of delivering outstanding customer experiences and adeptly managing diverse teams. Focused on collaboration and achieving measurable results, adaptable to dynamic environments. Skilled in conflict resolution and strategic planning.

• I have excellent skills in independently organizing the entire sales process in a careful and responsible manner; from the first contact with the client, to identifying their needs, to defining the contract and pricing, as well as managing the after-sales service. I have excellent problem-solving skills. I have remarkable teamwork skills, recognizing and respecting the roles of different professional figures and enthusiastically involving colleagues in the day-to-day management of the work. Furthermore, I carry out my work within the company's established budgets, ensuring good profitability. I understand communication and marketing strategies for acquiring new clients, building loyalty, proposing new commercial agreements to existing ones, and achieving the company's objectives.

• I have excellent interpersonal skills, acquired and developed through various work, training, and leisure experiences. I am extremely easy to socialize and integrate into new work groups, as well as having excellent teamwork and cooperation skills. I am also excellent at managing relationships between the company and customers, offering transportation services with professionalism, trust, and efficiency.