ALAN ZAVADLAL
Summary
Recently graduated from Scientific High School with solid academic training and significant experience in diverse work contexts. Demonstrated commitment, motivation, and passion for the challenging and engaging field of service sales. Proven listening skills, quick learning ability, and determination, accompanied by a natural inclination for teamwork and achieving goals, shown in both school and early professional experiences. Completed the fourth year of high school in Malta entirely in English, adapting to a different educational system and excelling in exams.
Overview
2
2
years of professional experience
Work History
Supermarket Employee
Eurospar
07.2024 - 10.2024
- Arranged shelves and positioned merchandise according to pre-established layouts.
- Managed daily orders predicting future sales trends.
- Oversaw the warehouse, focusing on effective inventory control and expiry checks.
- Handled cashier responsibilities, including evening cash reconciliations.
- Conducted cleaning of internal and external premises.
- Assisted customers with product advice and frequently used English to cater to foreign clients.
- Collaborated in team-building efforts to achieve shared objectives.
- Improved customer satisfaction by providing exceptional service and product knowledge.
- Ensured timely rotation of perishable items to reduce waste and maintain freshness.
Assistant Bartender
Private Individual
08.2023 - 11.2023
- Closed out cash register and prepared cashier report at close of business.
- Removed empty dishes and silverware, collected trash, and sanitized surfaces.
- Accepted payments, calculated change, processed cards and issued receipts.
- Developed strong knowledge of wine varietals, beer styles, and spirit characteristics to confidently answer guest inquiries and make suitable recommendations.
- Contributed to increased sales by suggesting popular or seasonal cocktails, promoting specials, and upselling premium liquors.
- Provided exceptional customer service with a friendly demeanor, attentive listening skills, and prompt assistance when needed.
- Enhanced overall guest experience through attentiveness to special requests or dietary restrictions when crafting cocktails or recommending beverages.
- Assisted head bartender in managing inventory and restocking supplies for efficient bar operations.
- Collected, washed, polished, and replaced glasses.
Bartender
Innovasoft SPA
05.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
High School Diploma -
I.S.I.S.S. D'Annunzio Fabiani
Gorizia, Italy07-2024
No Degree - Science Education
Giovanni Curmi Higher Secondary School
Naxxar, Malta07-2023
Skills
- Handling customer complaints
- Cleanliness and hygiene
- Maintaining store appearance
- Cash handling proficiency
- Teamwork
- Empathy
- Operational Autonomy
- Organizational Skills
- Proficiency in MS Excel and MS Word
- Precision
- Familiarity with C Software
- Internet and Email Use
- General IT Tools
- Public Interaction
- Multitasking
- Methodical Approach and Problem-Solving
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Additional Information
Driving License: B
Date or Birth: 27/08/2005
Timeline
Supermarket Employee
Eurospar
07.2024 - 10.2024
Assistant Bartender
Private Individual
08.2023 - 11.2023
Bartender
Innovasoft SPA
05.2022 - 05.2023
High School Diploma -
I.S.I.S.S. D'Annunzio Fabiani
No Degree - Science Education
Giovanni Curmi Higher Secondary School
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