ALBERTO BUSON
Bellusco,MB
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
14
14
years of professional experience
Work History
Key Account Manager
Rossi SPA
06.2021 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
Product Specialist
ABB S.p.A.
06.2012 - 06.2021
- Assisted with demonstrations for frequency converters to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Researched and identified solutions to technical problems.
- Researched product's technical specifications and accurately communicated information.
- Collaborated with sales teams to develop effective selling strategies and materials, boosting sales performance.
Sales Engineer
IPETRONIK GmbH & Co. KG
02.2011 - 06.2012
Sales Engineer
CONTROLMATICA S.R.L
02.2011 - 05.2012
Education
Master of Science - Electronic Engineering
Politecnico Di Torino
11.2010
Bachelor of Science - Electronic Engineering
Politecnico Di Torino
01.2008
High School Diploma -
Liceo Scientifico Cesare Balbo
06.2002
Skills
- Sales forecasting
- Technical problem solving
- Sales strategy development
- Time management
- Key account management
- Sales negotiations
- Relationship building
Languages
Italiano
Inglese
Hobbies and Interests
I am passionate about sports, especially football, basketball, and skydiving. I practice athletics daily, and as an amateur runner, I often take part in races, particularly half marathons and marathons. I have obtained an AFF (Accelerated Free Fall) license, qualifying me to perform solo parachute jumps. I am currently in the process of acquiring my ENAC license.
Personal Information
- Date of Birth: 11/02/83
- Nationality: Italiana
Timeline
Key Account Manager
Rossi SPA
06.2021 - Current
Product Specialist
ABB S.p.A.
06.2012 - 06.2021
Sales Engineer
IPETRONIK GmbH & Co. KG
02.2011 - 06.2012
Sales Engineer
CONTROLMATICA S.R.L
02.2011 - 05.2012
Master of Science - Electronic Engineering
Politecnico Di Torino
Bachelor of Science - Electronic Engineering
Politecnico Di Torino
High School Diploma -
Liceo Scientifico Cesare Balbo
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