Alberto Piazzi
Employee
Opera,Milano
Summary
With a successful career collaborating with prominent companies in managerial roles, I have significantly enhanced my professionalism and skills. This experience has equipped me with technical and commercial expertise, as well as exceptional organizational and problem-solving abilities. Moreover, I have gained valuable experience in delivering training to clients and colleagues. Consequently, I have developed the capability to foster team spirit, lead groups, and efficiently coordinate nationwide team operations, cultivating a dynamic work environment.
Overview
26
26
years of professional experience
Work History
Product Surgery Manager
Bquadro Astidental
09.2021 - 07.2024
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Implant Product Manager
Henry Schein Krug
01.2005 - 09.2021
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Coordinated design meetings and decisions with internal departments and teams.
- Maintained positive vendor relations to build strong partnerships.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Prioritized roadmap in order to achieve product goals and metrics.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Coordinated project planning and execution with team members and team leads.
- Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
- Enhanced user experience, resulting in increased customer satisfaction and retention rates.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Monitored market trends and competitor performance to update promotional strategies.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Managed product demonstrations and testimonials for performance evaluation.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Boosted customer base penetration using creative promotional approaches.
- Assessed costs and estimated production capabilities to evaluate economic viability.
- Conducted market research to identify customer needs and preferences.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Managed budget allocation and resource utilization to maximize marketing ROI.
Product Specialist Implantology
Astratech Implants
01.1999 - 01.2005
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of [Product and Service] product line.
Product Specialist Consumable
Dentsply Italia
01.1999 - 01.2000
- Assisted with demonstrations for [Product or Service] to showcase functionality.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
Education
High School Diploma -
IPSIA Dental Technician
Vercelli, italia06.1992
Skills
- Communication
- Teamwork
- Problem-solving
- Adaptability
- Creativity
- Leadership
- Openness
Languages
English
Intermediate (B1)
Spanish
Elementary (A2)
Customcategory
CORSI EDUCATIVI
Personal Information
- Place of Birth: Mortara
- Date of Birth: 02/05/73
- Nationality: Italiana
- Driving License: B
Hobbies and Interests
- Reading
- Cooking
- Photography
Timeline
Product Surgery Manager
Bquadro Astidental
09.2021 - 07.2024
Implant Product Manager
Henry Schein Krug
01.2005 - 09.2021
Product Specialist Implantology
Astratech Implants
01.1999 - 01.2005
Product Specialist Consumable
Dentsply Italia
01.1999 - 01.2000
High School Diploma -
IPSIA Dental Technician
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