Alberto Poldi

Kitchen Work: I helped prepare food, including grilling burgers and assembling orders. I made sure the kitchen stayed clean and organized.

Customer Service: I worked at the cash register, taking orders and handling payments. I also spoke with customers and made sure they were happy with their food.

Additional Duties: I was responsible for opening and closing the restaurant, including checking supplies, managing inventory, and placing orders with suppliers. I also handled end-of-day financial tasks, like cashing out and ensuring everything was in order.

Teamwork: I worked closely with other staff members, both in the kitchen and front-of-house, to ensure everything ran smoothly during busy times.

Skills Gained:

-Multitasking

-Customer service and problem-solving

Teamwork and organization

Inventory management and handling finances

• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
• Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
• Monitored sales trends to advise management on potential inventory adjustments.

Shelf Stocking: I was responsible for organizing products on the shelves, making sure items were correctly placed and easy for customers to find. I also helped with restocking when products ran out.

Cashier: I operated the cash register, processed customer purchases, and handled payments. I made sure the checkout process was quick and accurate.

Customer Service: I helped customers with any questions they had about products and assisted them in finding items in the store.

Teamwork: I worked with my colleagues to ensure the store stayed organized and well-stocked, especially during busy weekends.

Skills Gained:

-Strong customer service skills

-Inventory organization and shelf management

-Teamwork and communication

Inventory Management: I helped organize products in the warehouse, making sure everything was stored correctly and in the right place.
Order Preparation: I worked to prepare and pack orders, checking that all items were included and ready for shipment.
Stocking and Restocking: I helped restock shelves with products and made sure that stock levels were maintained throughout the day.
Skills Gained:

-Attention to detail and organization
-Ability to work efficiently in a fast-paced environment