Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Aleksandra Krauze

Aleksandra Krauze

Kraków

Overview

4
4
years of professional experience

Work History

Teachers Assistant

Terefere
01.2022 - 01.2023
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Talent Acquisition with Italian

ABB
01.2021 - 01.2022
  • Developed effective relationships with external recruitment partners, ensuring alignment with company values and hiring objectives.
  • Coordinated interview schedules for both candidates and hiring managers to streamline the selection process.
  • Conducted thorough pre-employment screenings for potential hires, including background checks and reference verifications.

Barmaid and Waitress

Perbacco
01.2021 - 01.2021
  • Maximized bar sales by repeatedly checking on customers and offering refills or alternative drinks.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Assisted with inventorying beverage stock and bar supplies.

Call Center Agent

Armatis-lc
01.2019 - 01.2020
  • Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
  • Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
  • Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
  • Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.

Education

Master Degree Studies - Psychology

Jagiellonian University
Kraków
2025

Skills

  • Classroom Management
  • Progress Reporting
  • Onboarding Processes
  • Strategic recruitment
  • Organizational Development
  • Customer communications
  • Appointment Setting
  • Problem-solving skills
  • Interpersonal Skills
  • Resolving issues

Languages

Polish
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Upper intermediate (B2)

Timeline

Teachers Assistant

Terefere
01.2022 - 01.2023

Talent Acquisition with Italian

ABB
01.2021 - 01.2022

Barmaid and Waitress

Perbacco
01.2021 - 01.2021

Call Center Agent

Armatis-lc
01.2019 - 01.2020

Master Degree Studies - Psychology

Jagiellonian University

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Aleksandra Krauze