Alessandra Bennici
Pisa
Summary
Dynamic and results-oriented professional with a proven track record at Piaggio Group, enhancing visitor engagement and fostering strategic partnerships. Excelled in translating complex materials, demonstrating exceptional editing and interpersonal skills. Spearheaded innovative projects, significantly improving customer experience through analytical insights and collaborative teamwork.
Overview
5
5
years of professional experience
Work History
Communication & Marketing Intern
Piaggio Group
09.2024 - Current
- Enhanced skills in identifying and approaching potential partners, negotiating mutually beneficial agreements, and fostering long-term collaborations to enhance the museum’s visibility, attract a broader audience, and boost visitor engagement.
- Developed advanced skills in translating and proofreading materials from Italian to English while creating user-friendly interactive content, such as QR Code-enabled guided tours, to enhance visitor engagement and modernize museum communication.
- Translated and proofread descriptive materials for Piaggio Museum’s affiliated structures, and integrated them into the "Museum and Surroundings" section of the website via CMS, ensuring accuracy and accessibility for international audiences.
- Refined interpersonal and analytical skills by guiding museum tours, welcoming visitors, and collecting customer feedback through satisfaction surveys. Leveraged data analysis to identify trends and provide actionable insights aimed at improving the overall visitor experience.
- Strengthened ability to draft professional emails and manage internal communications, demonstrating attention to detail and a proactive approach to supporting management.
- Collaborated on the creation and organization of the Aprilia archive to support historical and cultural documentation.
- Managed multiple projects simultaneously while adhering to tight deadlines and maintaining high-quality output.
Youth Group Leader
Primavera Viaggi
07.2023 - 07.2023
- Led and coordinated a group of students at the Marino Institute of Education in Dublin, providing guidance and facilitating smooth integration into the local culture, ensuring a rewarding and enriching experience for all participants.
- Cultivated strong communication among group members through team-building exercises and open discussions.
- Implemented conflict resolution strategies when necessary, addressing any issues or concerns among group members promptly and effectively.
- Served as the primary point of contact between participants' families and the travel agency, ensuring effective and transparent communication. Delivered timely updates and addressed any concerns, providing families with peace of mind and ensuring a seamless experience for all parties involved.
- Compiled detailed reports for the agency, providing feedback on participants' progress and activities.
- Developed personalized cultural tour itineraries in Dublin, tailored to the preferences and interests of the clients.
- Promoted educational programs and extracurricular activities, encouraging participation and engagement.
Museum Educator
Kinzica
04.2020 - 03.2023
- Led guided tours for groups of up to 15 participants in Italian, English, and German, delivering tailored, engaging, and informative experiences for private groups, schools, and associations.
- Organized workshops to enhance visitors' understanding of museum collections and themes.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
German Teacher
Comunicarea: Multidisciplinary Medical Center
06.2022 - 09.2022
- Provided one-on-one tutoring to a student with a school debt, designed a tailored approach to effectively prepare her for the crucial September exam.
- Strategically prepared the student for her exam by reviewing key content areas and designing targeted exercises based on her frequent mistakes and specific difficulties, employing test-taking strategies to boost confidence and performance.
- Designed engaging and informative materials via Canva, including weekly summary sheets aimed at facilitating learning and reinforcing key concepts.
- Assessed the student’s progress through regular formative evaluations, adapting teaching approaches based on her evolving needs to ensure continuous improvement and exam readiness.
- Established positive relationships with parents through regular communication about student progress.
Education
Master of Arts - Linguistics And Translation
University of Pisa
Pisa, Italy07-2024
Bachelor of Arts - Foreign Languages, Literature, And Arts
University of Pisa
Pisa, Italy12-2020
Skills
- Customer engagement
- Content scheduling
- Storytelling
- Strategic partnerships
- Internal communications
- Public relations
- Editing and proofreading
- Interpersonal and written communication
- Solution-driven
- Teamwork and collaboration
- Organizational skills
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)
French
Elementary (A2)
Spanish
Elementary (A2)
Timeline
Communication & Marketing Intern
Piaggio Group
09.2024 - Current
Youth Group Leader
Primavera Viaggi
07.2023 - 07.2023
German Teacher
Comunicarea: Multidisciplinary Medical Center
06.2022 - 09.2022
Museum Educator
Kinzica
04.2020 - 03.2023
Master of Arts - Linguistics And Translation
University of Pisa
Bachelor of Arts - Foreign Languages, Literature, And Arts
University of Pisa
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