Alessandra Bignolin
Bologna
Summary
Highly experienced Sales Representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Interested in proving and bettering myself in new and exciting fields in order to learn new skills and expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Giunti Al Punto Editore
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise;
- Helped customers locate products and checked store system for merchandise at other sites;
- Prepared merchandise for sales floor by pricing or tagging;
- Rotated stock and restocked shelves to maintain product availability and store appearance;
- Managed returns, exchanges and refunds in accordance with store policy;
- Provided positive first impressions to welcome existing, new, and potential customers and engaged with customers to build rapport and loyalty;
- Managed efficient cash register operations;
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
HR Trainee
Tempocasa S.r.l. Real Estate Network Agency
05.2023 - 09.2023
- Consulted with supervisor to identify company needs and preferred employee qualifications;
- Created and updated tracking spreadsheets using MS Excel;
- Drafted technical documents, social media posts and internal memoranda;
- Delivered friendly assistance with new hires throughout interviewing and hiring process;
- Assisted in the monitoring and assessment of workplace morale and the quality of the relations between coworkers;
- Filed paperwork, sorted, and delivered mail and maintained office organization;
- Contacted references and performed background checks;
- Informed applicants about job conditions and benefits;
- Prepared monthly, weekly, and daily logs using Microsoft Office Tools.
Bar Management
Pastis Bar, Fun Cool Oh Bar
10.2021 - 04.2023
- Bar Room management and weekly supplies clerk;
- Customer service and event supervisor;
- Table service, coordination with kitchen and gastronomy staff;
- Kept alcoholic beverages well-stocked and organized to meet expected demands;
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests;
- Upsold daily specials and beverage promotions to exceed daily sales goals;
- Balanced and organized cash register by handling cash and counting change.
Waitress
Borgo Mameli Restaurant, KFC, Pino Pizzeria And Restaurant
06.2021 - 10.2021
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Curricular Internship at O.S.Card Marketing Agency
Marketing And Communication Agency
09.2020 - 12.2020
- Training and performing tasks related to market research;
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Usage of digital tools relevant to marketing and data processing for Google Analytics;
- Provided project progress updates and proposed solutions to issues.
- Development of feasible tourist routes in the urban reality of the city of Bologna;
- Extensive use of Microsoft Office tools and Google Sheets.
Extracurricular Traineeship
The World Academy Of Sciences (TWAS, The Academy Of Sciences For The Developing World)
08.2016 - 09.2016
- Clerical and administrational duties;
- Secretarial tasks (duties related to the management of the office);
- Organization and rewriting of 50+ official documents relevant to the rendition of scholarships and grants intended for international students originating from developing countries.
Education
Master of Science - Sociology And Social Research
ALMA MATER STUDIORUM UNIVERSITÀ
Bologna, Italy10.2021
Bachelor of Science - Sociology And Anthropology
UNIVERSITA' DEGLI STUDI DI TRENTO
Trento, Italy01.2018
High School Diploma -
Liceo Delle Scienze Sociali C. Percoto
Udine, Italy01.2014
Skills
- Customer Needs Assessment
- Order Processing
- Strategic Planning
- Time Management
- Outgoing Personality
- Book Product Knowledge
- Verbal/Written Communication
- Multi-Tasking Strength
- Excellent People Skills
- Meeting Deadlines
- Relationship Building
- Teamwork and Collaboration
- Conflict Resolution
- Listening Skills
- Learning Skills
Consent
Autorizzo il trattamento dei dati personali contenuti nel mio curriculum vitae in base alle norme vigenti in materia privacy (D. Lgs. 196/2003 e GDPR - Regolamento UE 2016/679) ai fini della ricerca e selezione del personale
Personal Information
- Place of Birth: Palmanova (UD)
- Date of Birth: 04/08/1995
- Nationality: Italiana
- Driving License: B
Affiliations
GenQ Association
GenQ Education
Certification
Cambridge English Language Assestment C1 (CAE)
Languages
English
Advanced (C1)
Timeline
Sales Associate
Giunti Al Punto Editore
09.2023 - Current
HR Trainee
Tempocasa S.r.l. Real Estate Network Agency
05.2023 - 09.2023
Bar Management
Pastis Bar, Fun Cool Oh Bar
10.2021 - 04.2023
Waitress
Borgo Mameli Restaurant, KFC, Pino Pizzeria And Restaurant
06.2021 - 10.2021
Curricular Internship at O.S.Card Marketing Agency
Marketing And Communication Agency
09.2020 - 12.2020
Extracurricular Traineeship
The World Academy Of Sciences (TWAS, The Academy Of Sciences For The Developing World)
08.2016 - 09.2016
Master of Science - Sociology And Social Research
ALMA MATER STUDIORUM UNIVERSITÀ
Bachelor of Science - Sociology And Anthropology
UNIVERSITA' DEGLI STUDI DI TRENTO
High School Diploma -
Liceo Delle Scienze Sociali C. Percoto
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