Alessandra Caputo
Celle di bulgheria,SA
Summary
Strong organisational and communication skills, with an excellent aptitude for teamwork and managing relationships with clients and patients. Experience in housekeeping with attention to cleanliness, tidiness and compliance with health and hygiene standards, ensuring a welcoming and professional service.
Overview
2026
2026
years of professional experience
Work History
Cashier Manager
Market Caputo (family-run Shop)
2018 - Current
- Greeted customers and responded to requests for information.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Processed exchanges and returns by inputting in company database.
- Supported front-end procedures to keep items well-stocked to prevent shrinkage.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- cash transactions and card payments
Housekeeper
Hotel Happy Village
05.2024 - 09.2024
- cleaning and tidying of rooms and common areas
- monitoring and reporting any issues raised by guests
- accuracy and attention to detail
- ability to work in a team and independently
- good organisation of time and priorities
- Maintained and organized cleaning supplies stock.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Administrative Assistant
Studio Odontoiatrico Villaverde
09.2023 - 12.2023
- Patient reception and front office
- Managing the doctor's schedule and appointments
- Managing the administrative side of the practice
- Presenting treatment plans with related estimates, handling payments
- Prepared weekly certified payroll reports by processing timecards for paychecks.
- Empathy and communication
- Problem solving
Receptionist
Hotel Marcaneto
06.2016 - 08.2016
- Management of the room reservation schedule, including cancellations and rescheduling.
- Paper and digital archiving of documentation.
- Management and sorting of incoming and outgoing mail.
- Checking visitor appointments and recording personal details for the issue of temporary badges.
- Monitoring the reception area and welcoming customers to the facility.
Education
High School Diploma -
I.P.S.E.O.A Alberghiero Carlo Pisacane
Sapri07-2018
Skills
- Problem solving
- Cleaning and organizing
- Detail-oriented
- Excellent oral and written communication
- Proficiency in Office Suite (Word, Excel, PowerPoint)
- Experience with digital platforms (Teams, Skype, Google Meet, Zoom)
- office restocking skills
Languages
English
Upper intermediate (B2)
Spanish
Elementary (A2)
Timeline
Housekeeper
Hotel Happy Village
05.2024 - 09.2024
Administrative Assistant
Studio Odontoiatrico Villaverde
09.2023 - 12.2023
Receptionist
Hotel Marcaneto
06.2016 - 08.2016
Cashier Manager
Market Caputo (family-run Shop)
2018 - Current
High School Diploma -
I.P.S.E.O.A Alberghiero Carlo Pisacane