ALESSANDRA CERVETTI

• Translated entire books from Italian to English (8 finished books so far) .

• Translated documents from Italian to English to Italian.
• Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
• Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
• Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.

• Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
• Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.

• Company Overview: translation and transcription
• Translation and transcription
• Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
• Exhibited strong listening skills to accurately capture and transcribe complex information.

• Translated documents from English to Italian to English.
• Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
• Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
• Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
• Contributed to development of glossary of terms specific to industry, standardizing translations across projects.
• Bridged communication gaps for non-English speaking clients, enabling smoother business transactions.

• Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
• Resolved guest complaints professionally, maintaining a positive reputation and fostering customer loyalty.
• Enhanced guest satisfaction by efficiently handling front office tasks and promptly addressing inquiries.
• Translated documents from Italian to English/French to Italian.
• Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
• Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
• Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
• Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Translated documents from Italian to English to Italian.
• Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
• Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.

• Provided customer service by addressing inquiries and resolving issues promptly.
• Conducted data entry with attention to detail to maintain accurate records.
• Supported inventory management by tracking supplies and reordering when necessary.
• Organized office operations, leading daily activities and controlling correspondence.

Diploma in foreign languages.