ALESSANDRA NARDONE
Milan
Profilo professionale
Manager with over 10 years of experience in retail and education sectors. Proven expertise in business development, KPI monitoring, and cross-functional team leadership. Results-driven professional focused on revenue growth, operational excellence, and people development.
Panoramica
13
13
years of professional experience
Esperienza lavorativa
Center Director
My English School Italia
Milan
2023.02 - 2026.02
- Full responsibility and revenue growth strategy implementation.
- Exceeded B2C and B2B sales targets through commercial planning.
- KPI monitoring: conversion rate, retention, profitability.
- Led and developed cross-functional teams.
- Process optimization and operational excellence initiatives.
Assistant Store Manager – Experience
Canada Goose
Milan
2019.08 - 2023.06
- Customer experience leadership and sales conversion optimization.
- KPI analysis (UPT, ATV, conversion rate).
- Recruitment, onboarding, and performance management.
Sales Supervisor / Temporary Store Manager
Michael Kors
Milan
2015.05 - 2019.08
- Sales generation and clienteling strategy.
- KPI reporting and performance tracking.
- Onboarding and HR support.
- Temporary Store Manager assignments (NSO & Collection Store).
Floor Manager
Inditex
Milan
2013.07 - 2015.05
- Department supervision and team coordination.
- Sales performance monitoring and operations management.
Istruzione
Master - Human Resources Management
Radar Academy
01.2023
Master’s Degree - Economics
University of Cassino
01.2013
Bachelor’s Degree - Business Administration
University of Cassino
01.2011
Competenze
- Business Development
- KPI Analysis
- Retail Operations
- Team Leadership
- Talent Acquisition
- Strategic Planning
- Customer Experience
- Leadership
- Strategic Thinking
- Decision Making
- Problem Solving
- Results Orientation
LANGUAGES
Italian – Native
Esperto
English – Professional Working Proficiency
Avanzato
Cronologia
Center Director
My English School Italia
2023.02 - 2026.02
Assistant Store Manager – Experience
Canada Goose
2019.08 - 2023.06
Sales Supervisor / Temporary Store Manager
Michael Kors
2015.05 - 2019.08
Floor Manager
Inditex
2013.07 - 2015.05
Master’s Degree - Economics
University of Cassino
Bachelor’s Degree - Business Administration
University of Cassino
Master - Human Resources Management
Radar Academy