Summary
Overview
Work History
Education
Skills
Art, Music, Tattoo
Languages
Timeline
Generic
Alessandra Natali

Alessandra Natali

Summary

I am a determined girl, I started combining work with study since I was little to be able to afford my independence.
I have a lot of experience in the restaurant sector and I am also entering the world of construction accounting.
I'm always willing to test myself to learn new things, teamwork is fundamental for me.
In the places where I have worked my main objective has always been to create a harmonious and conflict-free environment.

Overview

3
3
years of professional experience

Work History

Preparation of the Aperitif/Dinner Cook/ Service

Salumeria Montuoro
  • Promoted excellence in food quality and presentation for kitchen staff.
  • Assisted head chef with menu planning, incorporating seasonal ingredients for fresh and innovative dinner offerings.
  • Enhanced dining experiences by creating and executing diverse and flavorful dinner menus.
  • Streamlined kitchen operations for increased efficiency and improved meal quality.

Secretary and Accountant at a Construction Company

Costruzioni S.M.
02.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Waitress Trainer

Villa Castellani
01.2022 - Current
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.

Room Manager

Wagamama Restaurant
02.2023 - 01.2024
  • Provided constructive feedback to employees through regular performance evaluations, setting clear expectations for improvement when needed.
  • Resolved conflicts among team members professionally, fostering a harmonious working atmosphere that enhanced productivity.
  • Assisted in developing departmental policies and procedures, establishing a consistent framework for all team members to follow.
  • Managed scheduling effectively, minimizing overtime costs while maintaining adequate staffing levels during peak seasons.

Bartender

Dune Chalet
07.2022 - 08.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Associate of Arts - Fine Arts

Accademia Belle Arti Brera
Milano
2025

High School Diploma -

Liceo Artistico G. Cantalamessa
Macerata, Italy
07.2022

Skills

  • Body Language Awareness
  • Patience and Tact
  • Strong multitasking
  • Highly reliable
  • Verbal and written communication
  • Office Administration
  • Organization
  • Attention to Detail
  • Employee Motivation
  • Workload Management
  • Meeting facilitation
  • Customer Service
  • Sanitation Practices
  • Appetizer Creation
  • Food presentation
  • Team motivation
  • Strong Work Ethic
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving

Art, Music, Tattoo

I love art in all its forms, I have many passions that I love to cultivate in my free time, in fact I paint, I like taking photographs, tattooing and playing.

Languages

English
Intermediate (B1)
Italian
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Timeline

Secretary and Accountant at a Construction Company

Costruzioni S.M.
02.2024 - Current

Room Manager

Wagamama Restaurant
02.2023 - 01.2024

Bartender

Dune Chalet
07.2022 - 08.2022

Waitress Trainer

Villa Castellani
01.2022 - Current

Preparation of the Aperitif/Dinner Cook/ Service

Salumeria Montuoro

Associate of Arts - Fine Arts

Accademia Belle Arti Brera

High School Diploma -

Liceo Artistico G. Cantalamessa

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Alessandra Natali