Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALESSANDRA PANUNZIO

Molfetta

Summary

After several life and work experiences in the tourism field, in customer service and tutoring, I needed a career change.

Picking the multifaceted world of Digital Marketing feels like the right choice.

Through my work, I aim to create a positive impact, and hopefully give space to all of my interests, in particular content creation, foreign languages, well-being, and sustainability.

Overview

7
7
years of professional experience

Work History

English tutor/translator

self-employed
07.2017 - 05.2024
  • My extensive experience as an English tutor has led me to create personalized study programs because each student has different needs and goals
  • As a translator, I have developed an attention to detail necessary for editing and proofreading services.

Hostess

Tre Giovani Restaurant
08.2023 - 02.2024
  • I ensured guests had the most pleasant experience, guiding them from the reservation phase to and through the dining experience
  • I took care of guest relations, phone calls, reservations, special needs assistance, and delivery services.

Hostess

Vila Vita Parc Hotel & Spa
07.2022 - 11.2022
  • Thanks to my experience as a hostess and in reception, I've developed a strong customer-oriented attitude, ensuring that their experience was the best possible, all thanks to strong teamwork.

Customer Service Support Agent

Network Contacts
04.2020 - 10.2020
  • Acted as liaison between customers and internal departments, facilitating resolution of complex issues.
  • Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
  • Achieved swift problem resolutions by employing strong critical thinking and analytical skills during customer interactions.

Education

Certificate of Proficiency, Cambridge

Institute for Integrative Nutrition
07.2022

High school Vito Fornari Molfetta
01.2016

Skills

  • Fast Learner
  • Communication Skills
  • Customer Service
  • Empathy

Languages

English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
French
Intermediate (B1)
German
Intermediate (B1)
Portuguese
Intermediate (B1)

Timeline

Hostess

Tre Giovani Restaurant
08.2023 - 02.2024

Hostess

Vila Vita Parc Hotel & Spa
07.2022 - 11.2022

Customer Service Support Agent

Network Contacts
04.2020 - 10.2020

English tutor/translator

self-employed
07.2017 - 05.2024

Certificate of Proficiency, Cambridge

Institute for Integrative Nutrition

High school Vito Fornari Molfetta

Similar Profiles

CREATE PROFILE
ALESSANDRA PANUNZIO