Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alessandra Pasqua

Arco,VE

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Waitress

Villetta Annessa Restaurant
03.2023 - 10.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs
  • Welcomed the customers
  • Served the tables
  • I explained the dishes to the customers
  • Cleared up the dining rooms

Ice Cream Counter Clerk and Cafe Barista

Dolce Stella
03.2022 - 12.2022

Made a cup or cone ice creams.

Made coffee, cappucini and some cocktails.

Clear up the place,fridges and tubs of ice creams.

I did the closing myself and the cash register.

Waitress

Riva Mia Pizzeria And Restaurant
07.2021 - 01.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Served tables
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members.
  • Took the orders at the tables.
  • Cleared up the cutlery.
  • Cleared up the dining rooms.

Waitress

Rustico Restaurant
06.2019 - 09.2019


  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area.
  • Cleared the tables.

Waitress

Rustico Restaurant
06.2018 - 09.2018
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area.
  • Cleared the tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

High School Diploma -

CFP ENAIP Alberghiero
Riva Del Garda, Italy
06.2021

Skills

  • Menu Recommendations
  • Customer Service
  • Safe Food Handling
  • Dining Area Maintenance
  • Team collaboration
  • Cleanliness
  • Professional and punctual
  • Tableside Service

Languages

Italian
Advanced (C1)
English
Intermediate (B1)
German
Intermediate (B1)

Timeline

Waitress

Villetta Annessa Restaurant
03.2023 - 10.2023

Ice Cream Counter Clerk and Cafe Barista

Dolce Stella
03.2022 - 12.2022

Waitress

Riva Mia Pizzeria And Restaurant
07.2021 - 01.2022

Waitress

Rustico Restaurant
06.2019 - 09.2019

Waitress

Rustico Restaurant
06.2018 - 09.2018

High School Diploma -

CFP ENAIP Alberghiero
Alessandra Pasqua