Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alessandro Fiore

Alessandro Fiore

Business Development Manager
Roma-Sorrento-Barcelona

Summary

Energetic and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Entrepreneurial, bottom-line oriented professional with a distinguished career history with OTAs and in the hospitality business-space. Internationally-savvy experience working in Italy, Spain, Argentina, Brazil;Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Highly skilled in change management, multicultural management and matrixed organizations.

Overview

17
17
years of professional experience
3
3
years of post-secondary education
1
1
Certificate

Work History

Independent Business Consultant

Developing Prestige
Sorrento
01.2018 - Current

DevelopingPrestige© has been proved to be a local gateway to international business. Our development consultancy offers a range of services including business planning, digital marketing, market intelligence and support for M&A. We focus on strategic planning aiming to create, improve, or diversify hospitality businesses.

  • Used critical thinking to break down problems, evaluate solutions and make decisions. +10% Revenue YOY
  • Resolved problems, improved operations and provided exceptional service. Guest centric culture.
  • Led projects and analyzed data to identify opportunities for improvement. Positive ROI

General Manager Italy

Walks LLC - https://www.takewalks.com/
Roma
01.2018 - 12.2018

Walks provide some of the most exclusive and beautifully designed small group tours in the industry through Italy-based Walks of Italy and around the world at Walks.

  • Implemented policies and standard operating procedures for continuous improvement. Managed a team of 10 .
  • Promoted partnerships and drove growth by reaching out to local and regional businesses. Overview 4 main destinations.
  • Stayed up to date on current events, trends and political issues at local, regional, state, national and international levels.
  • Analyzed short-range transportation data to define regional performance measures and targets.
  • Expanded regional provider network and met adequacy goals by determining network capacity and recruiting new practitioners.

Head of Global Expansion

Hotmart
Belo Horizonte
07.2016 - 06.2017

Hotmart is company that promotes entrepreneurship and education by offering solutions for those who create and promote digital products.

  • Identified opportunities for growth within assigned territories and collaborated with sales teams to reach sales goal. Managed 2 Offices.
  • Lead negotiations to achieve 20+ new Active Producers on platform
  • Built relationships with customers and community to establish long-term business growth.
  • Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Hired 10+ sales representatives over 1Year-long period.

Area Manager - Italy South & Malta

Booking.com
Sorrento
01.2014 - 07.2016

Responsible for operations Italy South, managing 3 offices + Malta.

  • Led group of 40+ coworkers, aiming to excellence in business.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels with 500+ Hotels Partners
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency. Managing 3 Office
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.

Area Manager Hotels - Hispanic South America

Booking.com
Buenos Aires
10.2010 - 01.2014

Responsible for operations within Hispanic South American Region. Team consists of over 40 professionals in multiples offices region-wide.

  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Improved branding initiatives by implementing effective marketing campaigns to maximize engagement and brand awareness.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. Market Shared Improved +10%
  • Boosted brand growth (+30% YOY ) by devising strategic network and marketing tactics.
  • Targeted prospects in 12 territories through careful research of competitor products, services and trends.
  • Liaised between multiple business divisions to improve communications.

Senior Account Manager

Booking.com
Roma
01.2006 - 10.2010
  • Leveraged strategic planning to penetrate key accounts.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Liaised between account holders and representatives to resolve issues and maintain satisfaction of over 350 hotels.
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Mentored junior account management professionals to develop skills and increase company revenue.

Education

Booking.com Academy - International Business Management

TSM Business School
Enschede, Netherlands
01.2010 - 01.2011

Bachelor of Arts - Tourism And Hospitality Management

University Of Melbourne
Melbourne
01.2003 - 01.2005

Skills

Coaching And Mentoring

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Certification

Open water Scuba Instructor

Timeline

Independent Business Consultant

Developing Prestige
01.2018 - Current

General Manager Italy

Walks LLC - https://www.takewalks.com/
01.2018 - 12.2018

Head of Global Expansion

Hotmart
07.2016 - 06.2017

Area Manager - Italy South & Malta

Booking.com
01.2014 - 07.2016

Area Manager Hotels - Hispanic South America

Booking.com
10.2010 - 01.2014

Booking.com Academy - International Business Management

TSM Business School
01.2010 - 01.2011

Open water Scuba Instructor

01-2006

Senior Account Manager

Booking.com
01.2006 - 10.2010

Bachelor of Arts - Tourism And Hospitality Management

University Of Melbourne
01.2003 - 01.2005
Alessandro FioreBusiness Development Manager