Alessandro Fiori
Alghero
Profilo professionale
Motivated and resolute professional, with strong organizational skills, excellent management and commercial skills, he has gained almost 20 years of experience in international contexts thanks to his role as Sales Manager in various Leading Companies in the Sales / Hospitality Sector. Demonstrates a proactive approach to problem solving and an aptitude for building productive cross-functional relationships. Outstanding organizational skills, excellent management and commercial skills.
Panoramica
17
17
years of professional experience
Esperienza lavorativa
Senior Sales Manager
UVC
Mexico
02.2025 - 11.2025
- Itinerary Planning & Customization: Conduct in-depth research on destinations, weather, and local customs to design tailored travel packages.
- Booking & Coordination: Facilitate reservations for flights, hotels, rail, and car rentals using Global Distribution Systems (GDS)
- Client Consultation: On site presentations with clients to diagnose their specific needs, mobility requirements, and medical considerations to provide personalized recommendations.
- Financial Management: Process payments, collect deposits, handle invoices, and manage refunds or cancellation penalties in accordance with policy.
- Travel Documentation: Advise on and assist with obtaining necessary travel documents, including visas and passports.
- Support & Crisis Management: Act as a liaison to resolve travel disruptions, handle customer complaints, and provide emergency assistance during trips.
- Sales & Marketing: Utilize promotional techniques to sell travel packages and achieve specific revenue or profit targets.
SENIOR SALES MANAGER CLUB
WYNDHAM ASIA
09.2023 - 02.2025
- Itinerary Planning & Customization: Conduct in-depth research on destinations, weather, and local customs to design tailored travel packages.
- Booking & Coordination: Facilitate reservations for flights, hotels, rail, and car rentals using Global Distribution Systems (GDS)
- Client Consultation: On site presentations with clients to diagnose their specific needs, mobility requirements, and medical considerations to provide personalized recommendations.
- Financial Management: Process payments, collect deposits, handle invoices, and manage refunds or cancellation penalties in accordance with policy.
- Travel Documentation: Advise on and assist with obtaining necessary travel documents, including visas and passports.
- Support & Crisis Management: Act as a liaison to resolve travel disruptions, handle customer complaints, and provide emergency assistance during trips.
- Sales & Marketing: Utilize promotional techniques to sell travel packages and achieve specific revenue or profit targets.
SENIOR SALES MANAGER
UNLIMITED VACATION CLUB
04.2016 - 07.2023
- Itinerary Planning & Customization: Conduct in-depth research on destinations, weather, and local customs to design tailored travel packages.
- Booking & Coordination: Facilitate reservations for flights, hotels, rail, and car rentals using Global Distribution Systems (GDS)
- Client Consultation: On site presentations with clients to diagnose their specific needs, mobility requirements, and medical considerations to provide personalized recommendations.
- Financial Management: Process payments, collect deposits, handle invoices, and manage refunds or cancellation penalties in accordance with policy.
- Travel Documentation: Advise on and assist with obtaining necessary travel documents, including visas and passports.
- Support & Crisis Management: Act as a liaison to resolve travel disruptions, handle customer complaints, and provide emergency assistance during trips.
- Sales & Marketing: Utilize promotional techniques to sell travel packages and achieve specific revenue or profit targets.
SENIOR SALES MANAGER
VIDANTA PUERTO VALLARTA
09.2012 - 02.2016
- Coordination the work of 20 collaborators, planning of activities and optimization of procedures in order to achieve the desired objectives.
- Itinerary Planning & Customization: Conduct in-depth research on destinations, weather, and local customs to design tailored travel packages.
- Booking & Coordination: Facilitate reservations for flights, hotels, rail, and car rentals using Global Distribution Systems (GDS)
- Client Consultation: On site presentations with clients to diagnose their specific needs, mobility requirements, and medical considerations to provide personalized recommendations.
- Financial Management: Process payments, collect deposits, handle invoices, and manage refunds or cancellation penalties in accordance with policy.
- Travel Documentation: Advise on and assist with obtaining necessary travel documents, including visas and passports.
- Support & Crisis Management: Act as a liaison to resolve travel disruptions, handle customer complaints, and provide emergency assistance during trips.
- Sales & Marketing: Utilize promotional techniques to sell travel packages and achieve specific revenue or profit targets.
SENIOR SALES MANAGER
ROYAL HOLIDAY
CABO SAN LUCAS
09.2008 - 02.2012
- Management of relationships with sales teams, suppliers, agents and business partners.
- Weekly Sales Strategies training courses in all the Vacation Club Project I attend in the past.
Istruzione
HIGH SCHOOL DIPLOMA - GEOMETRY TECHNICIAN
ISTITUTO TECNICO "A. ROTH"
ALGHEROSales Certificate - Travel, Hospitality
Monarch Institute
Melbourne 2024 - 2024
Competenze
- Leadership qualities
- Sales techniques
- Property Management
- Budget planning skills
- Team management skills
- Negotiation techniques
- Team building strategies
- Planning skills
- Accounting and billing skills
- Project development
- Business relationship management skills
- Communication and relational skills
- Organizational and management skills
- Quality control procedures
- HTML proficiency
- Excellent use of the Office package
- CRM proficiency
- SalesForce
- Hubspot
- GOHighlevel
- Room Racoon
- Hotel2000
- Business growth and retention
- Rapport and relationship building
- Travel / Hospitality sales techniques
Language skills
Italian
Upper advanced
C2
English
Upper advanced
C2
Spanish
Upper advanced
C2
Hobby e interessi
- Sports, sports and more sports! I practice functional training, swimming and soccer I think I won't stop as long as I walk ;)
- I love traveling, and therefore also the jobs that allow me, I don't go out very much, I think there is a time for everything, now it's better to focus on your goals and grow
Cronologia
Senior Sales Manager
UVC
02.2025 - 11.2025
SENIOR SALES MANAGER CLUB
WYNDHAM ASIA
09.2023 - 02.2025
SENIOR SALES MANAGER
UNLIMITED VACATION CLUB
04.2016 - 07.2023
SENIOR SALES MANAGER
VIDANTA PUERTO VALLARTA
09.2012 - 02.2016
SENIOR SALES MANAGER
ROYAL HOLIDAY
09.2008 - 02.2012
Sales Certificate - Travel, Hospitality
Monarch Institute
2024 - 2024
HIGH SCHOOL DIPLOMA - GEOMETRY TECHNICIAN
ISTITUTO TECNICO "A. ROTH"