Alessandro Giarolo
Turin
Summary
Motivated business professional bringing 6+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
13
13
years of professional experience
Work History
Business Owner
ToyDealerShop
03.2023 - Current
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Restaurant Business Partner
Roses and Tea Snc
04.2018 - 06.2023
- Increased restaurant profits by analyzing financial reports and adjusting pricing strategies accordingly.
- Enhanced overall dining experience with improvements in food presentation and service standards.
- Boosted customer satisfaction by implementing new menu items based on guest feedback.
- Instituted regular performance evaluations for staff members, fostering professional growth and development opportunities.
- Collaborated with kitchen staff to create seasonal menus showcasing fresh ingredients and culinary creativity.
- Elevated guest relations through personalized attention, addressing concerns promptly and professionally to maintain loyalty.
Senior Analyst
Eaton Corporation
09.2015 - 04.2018
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created dashboards to monitor and track key performance indicators.
- Created data models to support decision-making processes.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
Logistics Analyst
VNG Srl
01.2012 - 08.2014
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted thorough data analysis, providing valuable insights for strategic decision-making in logistics operations.
- Provided training on new systems and process improvements to promote adoption among team members within the logistics department.
- Coordinated resolution of issues with warehouses, sales brokers and carriers.
- Reduced transportation costs, coordinating optimal shipping routes and negotiating carrier contracts.
- Led process improvement initiatives within the supply chain, resulting in reduced lead times and increased customer satisfaction levels.
Copywriter
Didacta Italia Srl
06.2011 - 09.2012
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Boosted campaign performance by developing engaging and persuasive copy for print, digital, and social media platforms.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Formatted copy to align with project-specific guidelines.
- Edited existing copy for clarity, grammar, punctuation, and overall effectiveness while respecting original author''s intent.
- Transformed complex information into easily digestible pieces tailored for specific audience segments using plain language principles.
Education
BBA - Economics And Management
Università Degli Studi Di Torino
Turin, Italy10-2013
High School Diploma -
Vera E Libera Arduino
Turin, Italy06-2009
Skills
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Strategic Decision-Making
- Issue Resolution
- Spoken Languages: Italian(native), English(C2), Spanish(C2), French(B1), German(A1)
Hobbies
Trading Card Games
Timeline
Business Owner
ToyDealerShop
03.2023 - Current
Restaurant Business Partner
Roses and Tea Snc
04.2018 - 06.2023
Senior Analyst
Eaton Corporation
09.2015 - 04.2018
Logistics Analyst
VNG Srl
01.2012 - 08.2014
Copywriter
Didacta Italia Srl
06.2011 - 09.2012
BBA - Economics And Management
Università Degli Studi Di Torino
High School Diploma -
Vera E Libera Arduino
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