Summary
Overview
Work History
Education
Skills
Timeline
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Alessandro Luzzi

Borgo San Lorenzo

Summary

Well-rounded guide successful at giving entertaining tours to numerous destinations for more then 20 years. Highly educated and bilingual. Enjoys communicating knowledge of local sites to visitors and residents alike. Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.

Overview

23
23
years of professional experience

Work History

Tour Leader

Lake Garda Travels
03.2013 - 10.2023
  • Built personal relationships with guests to promote positive experiences.
  • Researched information on our different destinations to provide accurate, detailed tours.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Guided groups of up to 55 people on scheduled tours.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.

Tour Leader

Travel Department
03.2008 - 06.2013

Tour Leader

Europlan
03.2006 - 10.2007

Bookstore Employee

Libreria Viaggeria
02.2003 - 06.2004
  • Assisted customers with locating books and other materials in store.
  • Restocked shelves and kept store displays attractive and organized to drive sales.
  • Collaborated with other staff to support smooth daily operations.
  • Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Web Content Editor

Mondadori . BOL
09.2000 - 10.2002
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Determined readiness of written pieces, made changes, and approved final versions for publication.
  • Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
  • Communicated directly with writers to collaboratively assess work and guide editorial improvements.
  • Checked reference sources to verify dates, facts and statistics.
  • Managed team of writers and junior editors to deliver accurate and engaging content.

Education

No Degree - Scholarship/semester Human Rights/Philosophy

University of California, Berkeley
Berkeley
06.2005

Bachelor of Arts - Philosophy And History

Università Degli Studi Trento
Trento
11.1997

Master of Arts - Creative Writing

Scuola Holden
Torino
09.1997

Skills

  • Emergency Response
  • Presentation Skills
  • Licensed Driver in Italy
  • Travel Recommendations
  • Creative Solutions
  • Reports
  • Proficient in English(C1-C2) and German (C1)
  • Public Speaking
  • Local History
  • Route Planning

Timeline

Tour Leader

Lake Garda Travels
03.2013 - 10.2023

Tour Leader

Travel Department
03.2008 - 06.2013

Tour Leader

Europlan
03.2006 - 10.2007

Bookstore Employee

Libreria Viaggeria
02.2003 - 06.2004

Web Content Editor

Mondadori . BOL
09.2000 - 10.2002

No Degree - Scholarship/semester Human Rights/Philosophy

University of California, Berkeley

Bachelor of Arts - Philosophy And History

Università Degli Studi Trento

Master of Arts - Creative Writing

Scuola Holden

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Alessandro Luzzi