Summary
Overview
Work History
Education
Skills
Languages
Digital Skills
Personal Information
Training
Musician
Timeline
Generic
Alessandro Miletta Cossa

Alessandro Miletta Cossa

Torino,TO

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

23
23
years of professional experience

Work History

OWNER & CEO

LUCE SRL
09.2019 - Current
  • Managed day-to-day business operations, working for our big Customers as Elecnor SA (Italy), Sertori S.p.a (italy), OpenFiber S.p.a (italy) and TIM (italy) working in the Telecommunications field and Solar Panels Installations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Represented organization at industry conferences and events.
  • Cultivated company-wide culture of innovation and collaboration.

Site Manager

Fibra Infinity S.R.L.
08.2018 - 09.2019
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Resolved issues between employees and customers using company policies.
  • Assumed responsibility for personnel deployed to work site.
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained records and logs of work performed and materials and equipment used.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
  • Created weekly and monthly reports and presentations for management team.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.
  • Collaborated with team members to complete large-scale installation projects on time and within budget constraints.
  • Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers.

Business Operations Specialist

Huawei Technologies Italia
01.2012 - 08.2017
  • Business Operation Support, Internet and Voip Services Engineer
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
  • Coordinated multiple projects simultaneously while maintaining quality standards and meeting tight deadlines consistently throughout each project lifecycle phase.
  • Participated in meetings and associated events to help define and achieve organizational objectives.
  • Managed vendor relationships, negotiating contracts, and ensuring timely delivery of goods and services.
  • Collected, organized and provided data to maintain program status and customer commitments.

Project Manager

Fastweb S.p.A
05.2002 - 08.2012
  • Project Manager Customer Internet Services Activations, Subcontractor Management, Accounting
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Developed comprehensive documentation for all fiber optic installations, facilitating efficient maintenance and future upgrades.
  • Ensured optimal system operation by conducting regular inspections and preventive maintenance of fiber optic infrastructure.
  • Contributed to a collaborative working environment by sharing knowledge of fiber optic technology with colleagues, fostering a culture of continuous learning and improvement.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to stakeholders and executive management.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

I.T. School

A. Marro
01.2001 - 05.2002
  • Computers installation and maintenance, Lan Maintenance, Materials Supply Management
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma, Level 6 QEQ - Chief Technician in Electronic&Telecommunications

I.T.I.S G. Peano
Torino, Italia
07.2001

Skills

  • Excellent communication skills acquired from the working environment and from oratory course available from the book "Theocratic Ministry School" published in all the world by Jehovah's Witnesses
  • Management of Provisioning and Delivery process in telecommunications area (Acquired from Project Management in Fastweb)
  • Good skills in management of business and technician (acquired from project Management in Fastweb)
  • Good skills in network configuration and internet services (acquired from the role: Business Operation Support in Huawei)
  • Good skills in problem solving in hardware fixing (acquired from secondary activities in 20 years of experience)
  • Leadership acquired in 10 Years in Fastweb SpA
  • Problem solving
  • Team-building skills acquired in 5 years in Huawei
  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Languages

Italian
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
English
Advanced (C1)

Digital Skills

Computer and Programs: Advanced User.

Personal Information

  • Date of Birth: 03/18/1982
  • Gender: Maschile
  • Nationality: Italiana

Training

  • Communications e Negotiations - e3Doing
  • Project Management - e3Doing
  • Project Management Advanced - e3Doing
  • Problem Solving - e3Doing
  • Self Empowerment - e3Doing

Musician

I love playing music. 

That is important part of my life that permit me too remain focused at my targets

Timeline

OWNER & CEO

LUCE SRL
09.2019 - Current

Site Manager

Fibra Infinity S.R.L.
08.2018 - 09.2019

Business Operations Specialist

Huawei Technologies Italia
01.2012 - 08.2017

Project Manager

Fastweb S.p.A
05.2002 - 08.2012

I.T. School

A. Marro
01.2001 - 05.2002

High School Diploma, Level 6 QEQ - Chief Technician in Electronic&Telecommunications

I.T.I.S G. Peano

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Alessandro Miletta Cossa