Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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ALESSIA CARCHIA

ALESSIA CARCHIA

Auckland

Summary

I am an enthusiastic and positive Italian girl currently in New Zealand on a working holiday visa. Quick to learn and adapt, I have a strong ability to build excellent relationships with both clients and colleagues. With experience in the tourism industry and a strong focus on customer service, I am attentive to detail and passionate about helping others. I am passionate about outdoor activities such as hiking and gardening, which reflect my love for nature and a healthy, active lifestyle. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

6
6
years of professional experience

Work History

Spa receptionist & spa therapist

Cyprianerhof Dolomit Resort
BZ
12.2023 - 11.2024
  • Administering a variety of treatments using expert techniques to address individual concerns
  • Schedule and confirm appointments for spa treatments, ensuring accurate booking and maximizing resource utilization
  • Handle inbound phone calls and emails, answering questions, providing service recommendations, and assisting with reservations

Spa Receptionist & Spa Attendant

Asia Gardens Hotel & Thai Spa
Alicante
06.2022 - 10.2023
  • Greet guests and manage all front desk operations to create a welcoming atmosphere
  • Prepared treatment rooms before and after each session by ensuring the appropriate set-up
  • Managed scheduling, coordinated appointments
  • Handled customer payments, performed daily cash register closure

Waitress

La Stracciatella
Valencia
08.2020 - 04.2021
  • Served food and beverages to patrons and confirmed complete orders.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Barista

Bar Da Mario
Urbino
11.2018 - 09.2019
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Education

Course in Relaxing and Deep tissue massage -

Maya Center
Valencia, Spain
01.2020

High School Diploma -

Liceo Scientifico
AV, Italy
01.2015

Skills

  • Strong multitasking
  • Cleanliness and hygiene
  • Order accuracy
  • Efficient organization
  • Collaboration and teamwork
  • Attention to detail

Affiliations

Outdoor Activities:

Gardening: Passionate about sustainable gardening, focusing on plant cultivation and eco-friendly practices.

Trekking & Diving: Enthusiastic about trekking in diverse landscapes and certified in recreational diving, promoting adventure and environmental awareness.

Healthy Habits:

Balanced Diet: Committed to maintaining a nutritious diet rich in whole foods and balanced macronutrients.

Yoga & Exercise: Regular yoga practitioner and advocate for daily physical exercise to enhance flexibility, strength, and overall well-being.

Languages

Italian
First Language
English
Advanced (C1)
C1
Spanish
Proficient (C2)
C2

Timeline

Spa receptionist & spa therapist

Cyprianerhof Dolomit Resort
12.2023 - 11.2024

Spa Receptionist & Spa Attendant

Asia Gardens Hotel & Thai Spa
06.2022 - 10.2023

Waitress

La Stracciatella
08.2020 - 04.2021

Barista

Bar Da Mario
11.2018 - 09.2019

Course in Relaxing and Deep tissue massage -

Maya Center

High School Diploma -

Liceo Scientifico

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ALESSIA CARCHIA