Alessia Dagna
Vigliano d’Asti
Summary
Wine professional with hands-on experience in wine sales, tastings, and sommelier service. Skilled in food pairing, hospitality, and customer communication. Adaptable, multilingual, and passionate about delivering exceptional guest experiences. Currently studying Norwegian and seeking to join a dynamic wine team in Oslo.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Cantina Sociale Barbera dei Sei Castelli
06.2024 - Current
- Guide customers in wine selection and food pairing
- Lead tastings in Italian and English
- Explain local grape varieties like Barbera
- Support wine sales and inventory
Waitress / Sommelier
El Argentino
10.2023 - 06.2024
- Served Argentinian cuisine and wines in a Spanish-speaking environment
- Recommended wine pairings with traditional dishes
- Helped build customer understanding of Argentinian wines
Barista
CIACCO
05.2023 - 09.2023
- Prepared coffee drinks and cocktails during busy tourist season
- Maintained fast-paced, high-quality service
- Provided friendly customer experience in a pastry café setting
Head Waitress
Veneto Ristorante Italiano
12.2022 - 03.2023
- Promoted to head waitress for leadership and guest service
- Advised on wine pairings and managed floor operations
- Trained new staff and ensured smooth service
Waitress
Ristorante Guido da Costigliole
04.2022 - 11.2022
- Delivered fine dining service in a Michelin-starred environment
- Explained gourmet dishes and wine pairings to guests
Au Pair
Cultural Care
09.2020 - 03.2022
- Improved English through full immersion with a host family
- Managed childcare and supported learning routines
Education
Sommelier Courses -
Associazione Italiana Sommelier
01.2020
High School Diploma - Hospitality & Sommelier
Istituto Giolitti Bellisario
01.2019
Erasmus Program -
Erasmus Program
Cáceres, Spain02-2018
Skills
- Wine Sales & Tasting
- Sommelier Service
- Food Pairing
- Espresso & Cocktail Preparation
- Fine Dining Service
- Hospitality
- Multilingual Guest Interaction
- Fast-Paced Service Environments
LANGUAGES
Italian (Native)
English (C1 – Fluent)
Spanish (B1)
French (A2–B1)
Norwegian (A1 – Currently studying)
ADDITIONAL
- EU Driving Licenses: AM, B
- Available for relocation to Norway
Timeline
Sales Assistant
Cantina Sociale Barbera dei Sei Castelli
06.2024 - Current
Waitress / Sommelier
El Argentino
10.2023 - 06.2024
Barista
CIACCO
05.2023 - 09.2023
Head Waitress
Veneto Ristorante Italiano
12.2022 - 03.2023
Waitress
Ristorante Guido da Costigliole
04.2022 - 11.2022
Au Pair
Cultural Care
09.2020 - 03.2022
Sommelier Courses -
Associazione Italiana Sommelier
High School Diploma - Hospitality & Sommelier
Istituto Giolitti Bellisario
Erasmus Program -
Erasmus Program
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