Alessia Manunza
Olbia
Profilo professionale
Experienced customer service professional with strong problem-solving abilities and a solid background in emergency management. Demonstrates excellent teamwork and communication skills, along with high adaptability and cultural awareness. Skilled in multitasking and time management, consistently delivering outstanding results.
Dedicated Flight Attendant committed to supporting passengers in all their needs while fostering a welcoming and relaxed onboard atmosphere. Maintains a constant focus on aircraft and passenger safety, ensuring full compliance with safety procedures and regulations. Confident in handling potential conflict situations with professionalism, courtesy, and assertiveness.
Panoramica
6
6
years of professional experience
1
1
Certification
Esperienza lavorativa
Flight Attendant
Volotea
Olbia
2023.11 - ad oggi
- Demonstrated strong communication skills and ability to handle difficult situations calmly and efficiently while working as a Flight Attendant.
- Collaborated with crew members to maintain a safe and comfortable environment for passengers.
- Resolved passenger issues and complaints with professionalism and courtesy in my role.
- Maintained a positive attitude and upheld company standards while providing excellent service.
- Situational Awareness.
Yoga teacher
Cactus Coliving
Tenerife
2023.01 - 2025.04
- Designed and led inclusive yoga classes for beginners to advanced practitioners
- Adapted sequences to accommodate different abilities, injuries, and experience levels
- Demonstrated clear verbal instruction and precise physical cueing
- Provided hands-on adjustments ensuring safety and proper alignment
- Developed personalized modifications and progressions for diverse student needs
- Created balanced sequences integrating strength, flexibility, balance, and mindfulness
- Fostered a supportive and non-judgmental learning environment
- Guided breathing techniques (pranayama) and meditation practices
- Monitored student progress and provided constructive feedback
- Ensured safe practice standards and injury prevention awareness
- Built strong client relationships, encouraging retention and community engagement
Check-in and Boarding Agent
Geasar
Olbia
2022.05 - 2023.09
- 2 years experience working as a Passenger Service Agent at a busy airport, assisting with check-in and boarding procedures.
- Provided exceptional customer service as a Front Desk Agent, handling check-in procedures with efficiency and professionalism.
- Assisted with boarding and departure procedures as a Gate Agent, ensuring timely and efficient boarding for all passengers.
- Problem solving and teamwork have been crucial to succeed on managing hard situations.
Au pair
Private Family
London and Cambridge
2019.09 - 2020.05
- Assisted with homework and provided educational support for children.
- Organized and participated in indoor and outdoor activities.
- Communicated effectively with parents on a daily basis to update on children's activities and progress.
- Flexibility based on parents and children needs.
Istruzione
Master-Level Certification - Experiential Anatomy for Yoga (Backbends & Arm Balances)
Yacep
Quartocchara2026-02
English Certificate - undefined
English Academy
London2021-07
Scientific Degree - undefined
Liceo Scientifico Lorenzo Mossa
Olbia2019-07
Competenze
- Customer service
- Multitasking
- Emergency preparedness
- Cultural sensitivity
- Teamwork
- Communication
- Problem-solving
- Patience
- Time management
- Adaptability
Certificazioni
- Yoga Teacher Training (200hr) Yoga Alliance Quartocchara, Italy Nov 2024 - May 2025
- Type Rating Certification - Airbus A320 Family (Cabin Crew)
- Cabin Crew Attestation (EASA Certified) issued by AESA Volotea Barcelona, Spain Nov 2023
- Airbus Family OPS Volotea Training Center Barcelona Nov 2023 - Dec 2023 Flight Attendant specialized on Airbus Family operations (A319-A320-A321)
Languages
English Advanced
Avanzato
Italian Native
Esperto
Spanish Intermediate
Intermedio
Hobby e interessi
Mental and physical health, Sports, Art and culture, Politics and history, Science, animals and environmental health
Cronologia
Flight Attendant
Volotea
2023.11 - ad oggi
Yoga teacher
Cactus Coliving
2023.01 - 2025.04
Check-in and Boarding Agent
Geasar
2022.05 - 2023.09
Au pair
Private Family
2019.09 - 2020.05
English Certificate - undefined
English Academy
Scientific Degree - undefined
Liceo Scientifico Lorenzo Mossa
Master-Level Certification - Experiential Anatomy for Yoga (Backbends & Arm Balances)
Yacep