Alex Moietta
Milan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Senior Client Advisor
Prada Group
04.2024 - Current
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Supported company initiatives by actively promoting brand awareness both online and offline.
- Assisted customers with product selection based on individual needs and preferences.
Senior Client Advisor
Balenciaga
10.2023 - 04.2024
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Cultivated long-lasting relationships with clients through consistent communication and personalized service.
Client Advisor
Tom Ford
06.2023 - 09.2023
- Opened new accounts according to laid down rules and guidelines.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
Client Advisor
Liquides Imaginaires
03.2021 - 02.2022
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Opened new accounts according to laid down rules and guidelines.
- Supported company initiatives by actively promoting brand awareness both online and offline.
Sales Assistant
Philipp Plein
06.2019 - 02.2021
- Managed time efficiently in order to complete all tasks within deadlines.
- Increased sales by building strong customer relationships and providing excellent service.
Education
Some College (No Degree) - Personnel Management
MITM
Moscow, RussiaSkills
- Data Management
- Direct Sales
- Customer Service
- Salesforce CRM
- Merchandise Orders and Exchanges
- Client interaction
Languages
Russian
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Advanced (C1)
French
Beginner (A1)
Timeline
Senior Client Advisor
Prada Group
04.2024 - Current
Senior Client Advisor
Balenciaga
10.2023 - 04.2024
Client Advisor
Tom Ford
06.2023 - 09.2023
Client Advisor
Liquides Imaginaires
03.2021 - 02.2022
Sales Assistant
Philipp Plein
06.2019 - 02.2021
Some College (No Degree) - Personnel Management
MITM
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