Summary
Overview
Work History
Education
Skills
Certification
Language
Timeline
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Alex Pauletto

Alex Pauletto

Gruaro

Summary

Motivated and versatile professional with a strong background in sales, customer service, and vehicle rental operations. Experienced as a Car Sales Consultant, Store Manager in the telecom sector, and currently handling rental procedures at Easy Express SRL. Skilled in client-facing roles, team coordination, and problem-solving with diplomas in IT & Telecommunications and Graphic Design. Proficient in Office, Adobe Suite, photo/video editing, and web development. Seeking new professional challenges to continue growing and expanding skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Rental Agent

Easy Express SRL
05.2025 - Current
  • Managed tenant inquiries and resolved issues promptly to maintain positive relationships.
  • Coordinated maintenance requests, ensuring timely responses and quality service delivery.
  • Maintained accurate records of lease agreements and tenant information using management software.
  • Collected rent and security deposits to provide timely payments to property owners.
  • Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Placed sales calls and handled sales for incoming customer calls.

Car Salesperson

AUTOPIÙ S.P.A.
07.2024 - 05.2025
  • Facilitated customer interactions to identify needs and recommend suitable vehicle options.
  • Demonstrated product knowledge by explaining features, benefits, and financing options to clients.
  • Managed vehicle inventory, ensuring accurate display and availability of models for customers.
  • Utilized CRM software to track leads, manage follow-ups, and maintain customer records efficiently.
  • Conducted price negotiations while ensuring compliance with dealership policies and industry standards.
  • Collaborated with finance department to streamline approval processes for car loans and leases.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

Store Manager

TIM RETAIL S.R.L.
02.2022 - 06.2024
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Managed inventory levels, optimizing stock availability and reducing shrinkage.
  • Developed team schedules, enhancing staff productivity and customer service quality.
  • Trained and mentored new employees, fostering a collaborative work environment.
  • Analyzed sales data to identify trends, driving informed decision-making for product placement.
  • Conducted regular store audits, ensuring compliance with safety standards and operational excellence.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Developed personalized sales strategies to enhance customer engagement and drive product interest.

Cooker Operator

Burger King Italia
06.2021 - 02.2022
  • Operated industrial cooking equipment to prepare meals efficiently and safely.
  • Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
  • Collaborated with front-of-house staff to manage customer orders efficiently during peak hours.
  • Monitored inventory levels, assisting in ordering supplies to prevent shortages and maintain workflow.
  • Implemented best practices for food safety, ensuring compliance with health regulations at all times.
  • Supported inventory management by monitoring stock levels and promptly notifying supervisors of shortages or discrepancies.

Photographer

PrintH24
07.2020 - 09.2020
  • Streamlined workflow processes by implementing new editing techniques, reducing turnaround time for deliverables.
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Assisted clients with creative ideas for photography needs.

Education

High School Diploma -

Fondazione OSF
Pordenone, Italy
06.2021

High School Diploma -

I.T.I.S. L. Da Vinci
Portogruaro, Italy
06.2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Computer skills
  • Verbal communication

Certification

  • 01/02/2024 – 29/02/2024
  • Corso IVASS
  • Corso di prima formazione che permette al partecipante l'iscrizione al Registro Unico degli Intermediari (RUI), e quindi diventare agente assicurativo

Language

Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Rental Agent

Easy Express SRL
05.2025 - Current

Car Salesperson

AUTOPIÙ S.P.A.
07.2024 - 05.2025

Store Manager

TIM RETAIL S.R.L.
02.2022 - 06.2024

Cooker Operator

Burger King Italia
06.2021 - 02.2022

Photographer

PrintH24
07.2020 - 09.2020

High School Diploma -

Fondazione OSF

High School Diploma -

I.T.I.S. L. Da Vinci

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