Alfonso Alan Carotenuto
San Michele Di Serino,AV
Summary
Proven leader in quality assurance and control, adept at CAPA management and enhancing workflow efficiency through automation. At Nestle, spearheaded quality system revamps, achieving significant compliance with industry standards. Known for strong documentation control skills and a collaborative approach, leading to improved customer satisfaction and operational excellence.
Overview
15
15
years of professional experience
Work History
Quality Control Coordinator
Torello Trasporti Srl
06.2020 - Current
- Managed quality and food safety system for all business sectors, such as transport, distribution, storage and processing, repair and sorting of wooden pallets for one of our customer.
- Managed internal and external audits to assess compliance with ISO, IFS and BIO standards, ensuring consistent adherence to quality and food safety requirements.
- Developed and maintained detailed documentation for all quality procedures, ensuring compliance with standards.
- Collaborated with cross-functional teams to identify areas of improvement, leading to higher customer satisfaction rates.
- Ensured timely resolution of customer complaints by conducting thorough investigations and implementing corrective actions as necessary.
Food and Beverage Manager
Mira Hotels
01.2019 - 01.2020
- F&B department management for the following facilities: San Domenico Ski, Hotel La Vetta 4* - Albergo Cuccini 3* - San Domenico (VB) - Italy.
Wooden Village Srl, - Natural Village 4* - Porto Potenza Picena (MC) - Italy. - Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
- Organized successful special events that contributed to increased sales figures.
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
Quality Assurance
Nestle
12.2016 - 12.2018
- Responsible for the Quality Assurance role in the Project Team which involved the entire revamping of the Benevento plant including the installation of two new production lines and several production plants.
- Management of factory zooning plans, control of HACCP plan and implementation of QMS plan.
- Management of the new implementation of the Missing and Delay control plan and autonomous management of the Quality Oriented in-line machine controls.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Internal Auditor
Nestle
09.2015 - 12.2016
- Quality Standards Auditor of Nestlé and Third Party Factories (like Co-Man, Suppliers).
Quality Assurance Specialist
Nestle
01.2011 - 07.2016
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Experience in TPM and Continuous Improvement, participating in related training and various improvement groups (such as DMAIC projects, Green Belt).
- Training obtained at Nestlè Learning Center (TPM, Lean, Speed
and Trust in Relationship, Communication, Problem Solving, Supply Chain). - Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
Quality Control Specialist
San Paolina Srl
07.2009 - 09.2009
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
Education
Master of Business Administration - Revenue Manager
Revenue Academy
Rome, Italy01.2020
Master of Business Administration - Food And Beverage Manager
Italian Food Academy
Rome, Italy10.2018
Master of Science - Food Science And Technology
Università Degli Studi Di Napoli - Federico II
Portici, Italy07.2010
Skills
- CAPA Management
- Quality Management Systems
- Auditing Techniques
- Product Inspection
- Strategic Planning
- Project Management
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Quality Control Coordinator
Torello Trasporti Srl
06.2020 - Current
Food and Beverage Manager
Mira Hotels
01.2019 - 01.2020
Quality Assurance
Nestle
12.2016 - 12.2018
Internal Auditor
Nestle
09.2015 - 12.2016
Quality Assurance Specialist
Nestle
01.2011 - 07.2016
Quality Control Specialist
San Paolina Srl
07.2009 - 09.2009
Master of Business Administration - Revenue Manager
Revenue Academy
Master of Business Administration - Food And Beverage Manager
Italian Food Academy
Master of Science - Food Science And Technology
Università Degli Studi Di Napoli - Federico II
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