Alice Cocchi
Modena
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Shop Assistant
SCOUT
12.2023 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
International Freight Operator
Logistica Uno
03.2023 - Current
- Delivered services to customer locations within specific timeframes.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Waitress
Bar Gelateria Pasticceria Oasi
07.2019 - 09.2019
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Linguistic Mediation - Linguistic Mediation
Università Degli Studi Di Modena E Reggio Emilia
Modena12.2022
High School Diploma -
Liceo Linguistico "G. Milli"
Teramo06.2019
Skills
- Relationship Building
- Product Knowledge
- POS Systems
- Sales trends
- Freight Handling
- International Communications
- International Freight Management
Hobbies
I've been attending a modern music academy for a year now, taking a one-to-one singing course.
I am also member of a music collective called Revol Wave Orchestra, which organizes musical and social events in the province of Modena to promote the importance of live music.
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)
Chinese (Mandarin)
Elementary (A2)
Timeline
Shop Assistant
SCOUT
12.2023 - Current
International Freight Operator
Logistica Uno
03.2023 - Current
Waitress
Bar Gelateria Pasticceria Oasi
07.2019 - 09.2019
Bachelor of Linguistic Mediation - Linguistic Mediation
Università Degli Studi Di Modena E Reggio Emilia
High School Diploma -
Liceo Linguistico "G. Milli"
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