Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Timeline
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Alina Daniela Albu

Alina Daniela Albu

Cogliate

Summary

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Overview

31
31
years of professional experience

Work History

Owner of Individual Company

Madeinitaly360
01.2018 - Current


  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Project Manager Contracting - Luxury

Tvl Contracting Srl
09.2012 - 12.2017
  • Increased customer satisfaction by providing personalized assistance in furniture selection and purchase decisions.
  • Assisted in budget planning and monitoring expenses for the department, contributing to overall cost reduction efforts in the store.
  • Coordinated delivery schedules with warehouse personnel to ensure timely order fulfillment for customers.
  • Contributed to a positive work environment through effective communication with coworkers at all levels of the organization.
  • Facilitated open communication channels between upper management and department staff, enabling efficient problem resolution and cohesive teamwork.
  • Collaborated with other departments to create promotional events that drove foot traffic and sales throughout the store.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Senior sales assistant

Tommasi srl
09.2008 - 08.2012
  • Streamlined sales processes, resulting in increased efficiency and higher customer satisfaction rates.
  • Facilitated successful contract negotiations, securing favorable terms for both the company and its clients.
  • Developed a deep understanding of the company''s product offerings to better serve clients and drive sales growth.
  • Provided excellent customer service by promptly addressing client inquiries and resolving any issues that arose during the sales process.
  • Billings, tenders, contracts, shipping's and coordinate installation service with teams.


Hotel Manager

Hotel Albatros Srl
08.1994 - 01.2008
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.
  • Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
  • Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
  • Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
  • Developed and implemented marketing strategies to promote hotel services.
  • Provided exceptional service and assistance to guests upon check-in.
  • Increased customer service ratings through personable service.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Improved the quality of food offerings in on-site restaurants by working closely with chefs on menu development and presentation techniques.
  • Coordinated renovations projects, minimizing disruptions to guests while improving the overall aesthetic of the property.
  • Enhanced hotel's online presence by optimizing website and engaging with guests through social media platforms.
  • Negotiated contracts with suppliers, achieving cost savings while maintaining quality standards.
  • Coordinated all hotel operations to ensure seamless service delivery, resulting in enhanced guest experience.

Education

Maturità - Economia e ragioneria

Colegiul Economic
ROMANIA
06.1996

Skills

  • Customer relations
  • Relationship building
  • Client service
  • Project management
  • Operations management
  • Business management
  • Project estimating
  • Consulting
  • Negotiation
  • Contract management
  • Administrative oversight
  • Sales management

Languages

Romanian
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Spanish
Intermediate (B1)

Personal Information

  • Available: Si
  • Date of Birth: 11/06/78

Timeline

Owner of Individual Company

Madeinitaly360
01.2018 - Current

Project Manager Contracting - Luxury

Tvl Contracting Srl
09.2012 - 12.2017

Senior sales assistant

Tommasi srl
09.2008 - 08.2012

Hotel Manager

Hotel Albatros Srl
08.1994 - 01.2008

Maturità - Economia e ragioneria

Colegiul Economic

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Alina Daniela Albu