Amalia Preite

• Responsible for overseeing the ongoing condition of the property, keeping it healthy, presentable, and operational and ensuring tenant satisfaction.
• Scheduled routine maintenance tasks minimising disruption to residents' lives.
• Negotiated contracts with vendors, resulting in cost savings for the estate.
• Handled emergencies effectively, providing swift resolution while keeping stress levels minimal for all parties involved.

• Managed all Front of House functionalities,
• Organised and coordinated operations, supervised and evaluated staff, and enforced regulations and quality standards
• Ensured excellent customer experience and maintained efficiency and profitability of hospitality facilities
• Sourced cost-effective solutions for required maintenance works
• Hired and trained Front Desk Manager
• Maintained smooth-running business operations by delegating priorities to staff abilities

• Responsible for the operational and structural management of luxury executive housing
• Recruited and onboarded new staff to meet performance standards.
• Coached front-of-house teams in delivering smooth, professional reception services.
• Responsible for ensuring the highest level of satisfaction for owners and guests with a high sense of dedication and genuine care.
• Managed property maintenance for enhanced living conditions.
• Maximised occupancy rates by optimising reservation and housekeeping processes.

Managed 16 high-end rental properties with outstanding planning and organisation

• Oversaw daily operations to achieve high productivity levels.
• Supervised all household staff, contractors, and vendors
• Managed property maintenance, scheduling of repairs, and maintenance of grounds to uphold high standards
• Supported guests as they transitioned from inquiring prospects to building close relationships that often last beyond any one project or single booking of stay.
• Recruitment and selection, training, onboarding, and human resources management
• Used critical thinking to break down problems, evaluate solutions and make decisions.

When I decided to work aboard a cruise ship, I imagined it would be a temporary experience. However, I had no idea that this choice would lead to an incredible five-year journey filled with unforgettable experiences and personal growth. My passion for travel and willingness to embrace work opportunities in an intercultural context has helped me become open-minded and adaptable in various situations. Skills like teamwork, effective communication, the ability to learn quickly, and applying knowledge efficiently have been crucial to my personal and professional development. Every step of my journey has provided valuable learning experiences, complete with both challenges and rewards.