Amina Khaddir
Milano
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Employee
Cristalcopp S.R.L. (ITALO)
04.2023 - 01.2024
- Streamlined office procedures by implementing efficient filing systems and organizing digital records.
- Reduced errors in data entry for improved accuracy with thorough attention to detail and double-checking work.
- Enhanced interdepartmental communication by organizing regular team meetings and fostering open dialogue among colleagues.
- Increased overall office efficiency with proficient use of computer software, including Microsoft Office Suite and CRM systems.
- Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
- Assisted in the preparation of financial reports for management review, contributing to informed decision-making processes.
Sales Officer
Gelateria Rigoletto
01.2023 - 03.2023
- Boosted sales performance by identifying and targeting high-potential leads.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
Sales Officer
Hotel Lem
05.2021 - 08.2021
- Boosted sales performance by identifying and targeting high-potential leads.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
Administrative Secretary
Hotel Pellegrino e Pace
10.2014 - 11.2015
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Streamlined communication channels for optimal productivity, coordinating between departments and liaising with external stakeholders.
Education
Diploma di scuola superiore -
Istituto di istruzione superiore Einstein Nebbia
Corso sulla sicurezza del Lavoro -
Logica Formazione S.R.L.
Skills
- Customer service
- Database maintenance
- Travel arrangements
- Calendar management
- Spreadsheet management
- Presentation creation
- Document management
- File organization
- Attention to detail
- Cash Handling
- Bar Terminology
Certification
English certification level B2, ( Loreto, Italy)
description
Secretary with experience in the administration and management of on-site offices. Excellent organizational and communication skills, ready to bring added value to any work team.
personal information
- Date of Birth: 05/16/92
- Nationality: Italiana
Timeline
Office Employee
Cristalcopp S.R.L. (ITALO)
04.2023 - 01.2024
Sales Officer
Gelateria Rigoletto
01.2023 - 03.2023
Sales Officer
Hotel Lem
05.2021 - 08.2021
Administrative Secretary
Hotel Pellegrino e Pace
10.2014 - 11.2015
Diploma di scuola superiore -
Istituto di istruzione superiore Einstein Nebbia
Corso sulla sicurezza del Lavoro -
Logica Formazione S.R.L.
Languages
Inglese
Francese
Arabo
Spagnolo
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