Amith Shihan Warnakulasuriya Lowe
Messina,ME
Summary
Proven track record in enhancing service quality and operational efficiency, exemplified during tenure at Mr Donato. Excelled in cleanliness and memory retention, boosting customer satisfaction and repeat business. Demonstrated exceptional critical thinking and self-motivation, adept at handling high-volume environments. Skilled in both customer service and warehouse operations, including proficient loading and unloading techniques.
Overview
12
12
years of professional experience
Work History
Restaurant Waiter
Mr Donato
03.2014 - Current
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Warehouse Worker
DLS
01.2013 - 12.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Education
No Degree - Social Studies Education
St.Joseph Vaz
Wennappuwa Sri LankaSkills
- Order Taking
- Cleanliness
- Memory retention
- Cash Handling
- Service Quality
- Table Setting
- Active Listening
- Critical Thinking
- Picking and Packing
- Cleaning and Organizing
- Loading and unloading
- Self-Motivated and Disciplined
Languages
Italian
Intermediate (B1)
English
Elementary (A2)
Timeline
Restaurant Waiter
Mr Donato
03.2014 - Current
Warehouse Worker
DLS
01.2013 - 12.2014
No Degree - Social Studies Education
St.Joseph Vaz
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