Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Projects
Accomplishments
Additional Information
Websites
Software
Timeline
Generic

Amro Nabil

IT Solution Architect
Desio

Summary

Customer-focused IT Solution Architect with over 10 years of experience in designing and implementing complex IT architectures. Strong expertise in cloud (Azure, AWS) and on-premise environments, with a solid foundation as a software developer (C# and ASP.NET). Recently focused on large-scale IT solution designs, automation (RPA), and cutting-edge AI projects, including work on Large Language Models (LLM) and Cognitive AI.

Overview

22
22
years of professional experience
4
4
years of post-secondary education
8
8
Certifications

Work History

IT Solution Architect Delivery Manager

Accenture spa
4 2018 - Current
  • Architectural Leadership: Spearheaded the design and implementation of scalable and robust enterprise-level IT solutions for major clients across various industries, including energy, automotive, telecommunications, banking, and public sector.
  • RPA & Automation: Led the end-to-end development of RPA (Robotic Process Automation) projects, ensuring seamless integration with existing IT infrastructures. Drove efficiency improvements through automation and optimized business processes by integrating cutting-edge RPA technologies, such as UiPath and custom-built solutions.
  • Cloud & On-Premise Infrastructure: Designed and delivered hybrid cloud and on-premise architectures (Microsoft Azure, AWS, on-prem) for critical business systems. Successfully delivered major cloud migration and infrastructure projects, including the design of a comprehensive cloud-based infrastructure for a leading telecommunications provider, replicated across international branches.
  • Cross-Platform Solutions: Directed the architecture and development of cross-platform IT solutions that harmonized cloud, on-prem, and hybrid environments, maintaining compliance with security standards and regulatory requirements.
  • Security & Compliance: Collaborated closely with security teams to validate architectural choices and ensure alignment with enterprise security protocols, regulatory frameworks, and compliance mandates (e.g., GDPR, SOX). Played a key role in infrastructure security reviews and risk assessments.
  • Team Leadership & Mentorship: Managed multi-disciplinary technical teams, supervising developers, engineers, and architects across the full project lifecycle. Mentored team members in adopting agile methodologies and DevOps principles, improving overall delivery speed and quality.
  • Technology Evangelism: Actively promoted and evangelized new technologies and innovative solutions within the organization. Worked to build awareness and adoption of cloud-native architectures, containerization (Docker, Kubernetes), and CI/CD pipelines to enhance development processes.
  • Client Engagement & Solution Design: Engaged with key stakeholders to identify business requirements and define high-level architectural designs (HLD) that align with client goals. Presented technical solutions to both technical and non-technical audiences, ensuring full comprehension and buy-in from stakeholders.
  • Project Delivery & Optimization: Successfully led numerous large-scale solution delivery projects from inception to completion, meeting aggressive deadlines and optimizing system performance. Ensured solution efficiency and scalability, delivering cost-effective IT solutions that improved client operational workflows.
  • Innovation & Technology Scouting: Identified and evaluated emerging technologies, driving innovation initiatives and guiding R&D efforts within the organization. Introduced innovative AI-powered automation and machine learning components to enhance process optimization.

Key Achievements:

  • Delivered a multi-national compliance control system for a major energy provider, featuring an on-premise RPA infrastructure replicated across three international divisions.
  • Led a major cloud transformation project for a global telecommunications provider, creating the company’s first Azure-based infrastructure, subsequently deployed in its UK branch.
  • Architected infrastructure for a major Italian bank, focusing on on-premise RPA and automation systems, helping the client increase operational efficiency while maintaining strict security and compliance.

Solution Architect / Senior Software Developer

DataChronic srl
01.2007 - 4 2018
  • Full-Cycle Solution Delivery: Managed the complete software development lifecycle (SDLC) for web and Windows applications in a .NET environment (C#, ASP.NET). Designed, developed, and deployed enterprise-grade solutions for clients in the insurance, financial, and call center industries.
  • IT Solution Architecture: Acted as the Solution Architect for multiple end-to-end projects, leading the design and installation of scalable and efficient architectures for diverse client needs. Delivered technical solutions across on-premise and cloud infrastructures, ensuring they met business requirements and performance benchmarks.
  • Robotic Process Automation (RPA): Developed and implemented RPA solutions to automate and streamline processes, particularly in call centers. Boosted productivity through automated data entry, trouble-ticket management, and back-office workflows, ensuring seamless integration with existing systems.
  • Document Processing & OCR Systems: Engineered advanced OCR (Optical Character Recognition) systems for document archiving, enabling automated data classification and extraction from scanned documents and emails. These systems significantly improved data accuracy and processing speed for clients in document-heavy industries.
  • E-commerce & Mobile Development: Led the development of e-commerce platforms and mobile applications using Xamarin, providing clients with innovative and user-friendly solutions. Ensured cross-platform compatibility and responsive design for enhanced customer experience.
  • DataEntry & MailRoom Automation: Developed tailored RPA services for mailroom automation, improving efficiency in email classification, data extraction, and document processing. Leveraged machine learning and natural language processing (NLP) techniques to enhance the accuracy of classification systems.
  • Client-Focused Architecture: Collaborated closely with clients to understand business requirements, performing system analysis and architectural design to deliver tailored IT solutions that optimized performance, security, and scalability.
  • Technical Leadership: Led project teams through complex development cycles, overseeing both software development and system integration. Provided technical guidance on software engineering practices and DevOps principles to ensure high-quality deliverables.

Key Achievements:

  • Developed a call center automation system using RPA that increased productivity by reducing manual ticket handling time by 40%.
  • Architected and implemented a large-scale document archiving solution using OCR technology for a financial institution, streamlining document classification and data extraction.
  • Delivered a series of e-commerce platforms for various industries, ensuring scalable architectures that could handle high-volume traffic and transactions.

Senior Software Developer

PC. NET
05.2006 - 12.2006
  • Development of web and windows applications in .NET environment (C #, ASP.NET)
  • Development of Document Archiving systems
  • DataEntry systems development.

co-founder - Sviluppatore Software

SAHAR
07.2002 - 11.2006
  • Development of web and windows applications in .NET environment (C #, ASP.NET) specifically: e-commerce web Application
  • Accounting Windows Application.

Solution Developer & Programmer

IBM
6 2002 - 03.2023
  • Introduction (Internet-Networking- programming)
  • Programming Language (C, C++, Object Oriented)
  • Data Base (SQL Server Data Base - Access)
  • Programming (ASP, Java, Data Analysis)
  • Programming (XML Web Service, ASP.Net)
  • Programming (C#)
  • Project Management (MS Project)
  • Principles of Marketing Management.

Education

Bachelor of Commerce - Accounting

University of Zagazig
09.1997 - 05.2001

Skills

  • Team Leadership
  • Communication
  • Customer Support
  • Business Analysis
  • Enterprise Architecture
  • Mentoring
  • Problem-Solving
  • Project Management
  • Cloud Solutions (Azure, AWS, Google Cloud)
  • DevOps Methodologies
  • Security and Compliance Management
  • Technical Solution Design and Integration

Certification

MCP - Developing XML Web Service and Server Components, Microsoft, 01/2003

Personal Information

Date of Birth: 09/15/80

Projects

Key Projects: 1. Compliance Control Digital Transformation (2018 - Present)
  • Role: Technical Architect (Senior)
  • Client: Leading multinational bank
  • Scope: Digital transformation of compliance processes using RPA for over 300 processes across multiple departments.
  • Outcome: Achieved a 92% success rate in automating workflows using Optimus and UiPath, significantly improving compliance efficiency and reducing manual errors.
2. Energy Sector RPA Infrastructure (2017)
  • Role: IT Solution Architect
  • Client: Major energy company
  • Scope: Designed and implemented a scalable, on-premise RPA infrastructure for process automation.
  • Outcome: Successfully replicated the architecture across three international divisions, standardizing automation processes and increasing productivity.
3. Automotive Industry Cloud Migration (2018)
  • Role: Solution Architect
  • Client: Leading automotive company
  • Scope: Developed and deployed an on-premise infrastructure for RPA and cloud migration using Microsoft Azure.
  • Outcome: First cloud project for the client, later replicated in the UK branch, facilitating a seamless transition to cloud-based operations.
4. Telecommunications Azure Cloud Infrastructure (2018)
  • Role: Solution Architect
  • Client: Largest telecommunications company in Italy
  • Scope: Designed and deployed the company’s first cloud-based infrastructure on Microsoft Azure.
  • Outcome: Set a benchmark for future cloud transitions, resulting in the project’s expansion to the UK operations.
5. Military Manufacturing Process Automation (2019)
  • Role: IT Solution Architect
  • Client: Global manufacturing company (Defense sector)
  • Scope: Deployed a fully on-premise infrastructure for RPA to enhance production efficiency.
  • Outcome: Streamlined production processes, reducing manual tasks and improving security standards.
6. Banking Sector Digital Transformation (2020-2022)
  • Role: Solution Architect
  • Client: Major Italian bank
  • Scope: Architected and deployed a comprehensive RPA solution for banking operations, with a focus on security and regulatory compliance.
  • Outcome: Enhanced operational efficiency, reduced compliance risks, and optimized banking workflows with on-premise solutions.
7. Multinational Bank Cloud/On-Prem Hybrid Infrastructure (2022 - Ongoing)
  • Role: Solution Architect
  • Client: Leading multinational bank (France)
  • Scope: Developed a hybrid cloud/on-prem solution for critical banking functions.
  • Outcome: Improved infrastructure flexibility and security, allowing for better resource management across global operations.
8. Optimus RPA Platform (2017 - Present)
  • Role: Solution Architect
  • Project: Corporate RPA platform for managing digital agents, orchestrating workflows, and improving service management.
  • Outcome: Successfully deployed across various sectors, improving productivity and providing end-to-end visibility and control of automated processes.
9. eTicket Back-Office Management System (2013 - 2016)
  • Role: Solution Architect
  • Project: Implemented a platform to manage and monitor distribution activities and workforce management.
  • Outcome: Replaced Excel-based systems with a streamlined digital platform, significantly reducing process errors and improving team performance.
10. Classifly Mail Room Automation (2015 - 2017)
  • Role: Senior Software Developer
  • Project: Developed an email classification system managing 200K emails per day, using document understanding and text extraction technologies.
  • Outcome: Achieved a 95% success rate in classifying and processing emails, drastically improving operational efficiency in mailroom management.

Accomplishments

    Throughout my career as a Solution Architect, I have successfully led numerous high-impact projects across diverse industries, consistently delivering robust, scalable IT solutions. I have designed and implemented enterprise-grade architectures that improved efficiency, security, and performance for large-scale clients in finance, energy, and telecommunications.

  • One of my key accomplishments was the successful deployment of an on-premise RPA infrastructure for a major energy company, which was later replicated across three international sectors due to its overwhelming success.
  • I also led the first cloud migration for a leading telecommunications company, utilizing Microsoft Azure, and oversaw its subsequent expansion to its UK branch, demonstrating the project's reliability and scalability.
  • Additionally, I played a pivotal role in transforming the compliance processes for a major multinational bank through digital automation, achieving a 92% success rate in digitizing over 300 processes.
  • My solutions consistently improved operational efficiency by automating workflows, reducing manual errors, and enabling cost-effective scalability, helping clients optimize both on-premise and cloud infrastructures.
  • My technical expertise, combined with strong leadership and collaboration skills, allows me to drive continuous innovation and provide business-critical solutions tailored to client needs.

Additional Information

  • Publications/Presentations: Actively engaged in promoting and evangelizing RPA technologies and AI-based solutions, contributing to internal Accenture technology summits.
  • Awards/Recognitions:Recognized for excellence in leading multi-national cloud infrastructure projects in Europe.
    Awarded "Top Performer" at Accenture for leadership in delivering complex IT solutions for high-profile clients.
  • Volunteer Work: Mentor for young professionals aspiring to enter the field of software architecture and cloud technologies.
  • Interests: Passionate about AI advancements in Cognitive AI and LLM (Large Language Models), currently leading an innovative project in the space of AI-driven digital transformations.
  • Recent Work on LLM and Cognitive AI

Innovative Project (2023 - Present): Leading the development of AI-driven solutions utilizing Large Language Models (LLM) and Cognitive AI, focusing on automation and predictive capabilities for enhanced customer engagement and operational efficiency.

Software

Cloud Computing (Azure,AWS,Google)

C# / ASPNET

Web service development

ASPNET

DB Sql server ,Oracle DB,Mys

Java

NOSQL( MongoDB / CouchDB)

RPA Tools (UiPath,Blue Prism,)

Azure DevOps

Visual Studio

ABBYY FlexiCapture (OCR)

SAML / OAuth2 (Authentication Protocols)

Timeline

Solution Architect / Senior Software Developer

DataChronic srl
01.2007 - 4 2018

Senior Software Developer

PC. NET
05.2006 - 12.2006

co-founder - Sviluppatore Software

SAHAR
07.2002 - 11.2006

Bachelor of Commerce - Accounting

University of Zagazig
09.1997 - 05.2001

IT Solution Architect Delivery Manager

Accenture spa
4 2018 - Current

Solution Developer & Programmer

IBM
6 2002 - 03.2023
Amro NabilIT Solution Architect