Ana Marija Ladiš
Zagreb
Summary
People oriented experienced sales leader in process automation and environmental sectors, successfully leading international teams and organizations. My ability to adapt business strategies to market needs results in driving sustainable market growth across Europe. Strong focus on team development with a deep understanding of market dynamics and customer needs, resulted in achieving targets, goals and long-term customer relationships. Known for my ability to inspire and motivate teams, I am committed to delivering exceptional results and driving business success.
Overview
9
9
years of professional experience
Work History
Head of Regional Support Center
Endress+Hauser International
07.2023 - Current
- Responsibility for supporting international sales and lead teams in business development of Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Estonia, Greece, Iceland, Kosovo, Latvia, Lithuania, Malta, Moldova, Montenegro, North Macedonia, Serbia, Slovakia, Ukraine
- Developing and managing sales channel partners
- Driving sales force in the market and business development
- Team development and recruitment
- Ensure the implementation and achievement of agreed targets
- Developing and fostering long-term customer relationships
- Setting course, providing clear guidance and coaching
- Ensure and improve customer satisfaction, sustainability and profitability
- P&L management
Outside Sales Engineer and Industry Expert
Endress+Hauser
02.2019 - 07.2023
- Responsible for Water and Wastewater market development, product manager for Liquid Analysis products
- Finding new customers and developing business opportunities
- Preparing strategy and annual business plan for sales increase
- Pre-sales and after sales support (technical, application and product support)
- Follow-up
- Leading team and preparation of projects, 60% working time spent on customers visits
- 20% Net sales increase, 25% yearly increase of Liquid Analysis products
Environmental Health Engineering
Andrija Štampar Teaching Institute of Public Health
02.2016 - 02.2019
- Performance of Certified Analytical Methods (LC-MS/MS Techniques) for Water, Food and Feed
- Development of new analytical methods, preparation of documents for the accreditation of analytical methods
- Development of standard operating procedures and work instructions
- Health assessment of food and consumer goods according to the law regulations
- Documentation and quality monitoring according to ISO 9001, ISO 14001, ISO 17025 standards
- Sampling of water, food, feed and consumer goods
Education
Master of Science - Environmental Health Engineering
University of Applied Health Studies
12.2016
Bachelor of Science - Environmental Health Engineering
University of Applied Health Studies
07.2014
Skills
- Leadership
- Customer retention
- Risk management
- Coaching
- Business development
- Revenue growth
- Forecasting
- Flexible and Adaptable
Languages
English
Advanced (C1)
Spanish
Intermediate (B1)
Personal Information
- Title: Head of the Regional Support Center
- Driving License: B
Timeline
Head of Regional Support Center
Endress+Hauser International
07.2023 - Current
Outside Sales Engineer and Industry Expert
Endress+Hauser
02.2019 - 07.2023
Environmental Health Engineering
Andrija Štampar Teaching Institute of Public Health
02.2016 - 02.2019
Bachelor of Science - Environmental Health Engineering
University of Applied Health Studies
Master of Science - Environmental Health Engineering
University of Applied Health Studies
Similar Profiles
Brittany BlaylockBrittany Blaylock
Electro-mechanical Assembler at Endress & HauserElectro-mechanical Assembler at Endress & Hauser
Linda CorreaLinda Correa
Human Resources Manager at Endress+ Hauser Liquid AnalysisHuman Resources Manager at Endress+ Hauser Liquid Analysis
Shannen ShorttShannen Shortt
Electromechanical Assembler at Endress+HauserElectromechanical Assembler at Endress+Hauser