Anais Vallet
Cesena
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista
Private
01.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Hostess
Ferretti Group
06.2023 - 09.2023
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Met with clients from different countries and facilitated interactions translating information for my colleagues.
Children's Entertainer
Municipality Of Cesena
07.2019 - 07.2019
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
- Created fun and animated skits aligned with company mission and values for guest enjoyment.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
Education
Bachelor of Political Science - Diplomatic And International Sciences
University of Bologna
Forli09.2025
Skills
- Language Fluency
- Interpersonal Communication
- Relationship Building
- Critical Thinking
- Quick adaptability to new environments and problem solving skills
Languages
Italian
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Hostess
Ferretti Group
06.2023 - 09.2023
Barista
Private
01.2023 - Current
Children's Entertainer
Municipality Of Cesena
07.2019 - 07.2019
Bachelor of Political Science - Diplomatic And International Sciences
University of Bologna
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