Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Generic
Ana Maria Daniela Stinga

Ana Maria Daniela Stinga

Alcamo

Summary

With over 5 years of experience in different roles, guided by an empathic and adaptable approach, my mission is to foster cross-cultural understanding and create positive connections in diverse linguistic environments.

I thrive on challenges and believe that each new experience presents an opportunity for a personal and professional growth.

Overview

8
8
years of professional experience

Work History

Group Travel Coordinator Intern

Robert Arrigo & Sons Ltd
01.2023 - 06.2023
  • Oversaw end-to-end management of touristic groups, ensuring seamless experiences for travelers who visited Malta
  • Coordinated and executed bookings with travel softwares ( Travel Kiss, Zendesk) Effective correspondence in English, Italian, French, and Spanish with foreign travel agencies and local maltese services ( hotels, transfer, excursions etc)
  • Resolved challenges arising from last-minute changes with hotels and agencies, maintaining open lines of communication via telephone.
  • Prepared proforma invoices, incorporating additional requests and pursued timely payments from agents, ensuring financial compliance and facilitating smooth operations.
  • Conducted weekly data monitoring, tracking flights, deposit receipts, lists and other essential information to meet client expectations.
  • Crafted meticulous recapitulative documents for each arrival group, compiling relevant details to provide comprehensive handover materials for representatives, guides, tour leaders, and travel agents.

Photographer Assistant

Eterno fotografia
05.2019 - 10.2022
  • Strong attention to detail to ensure that all equipment is properly set up, backgrounds are smooth, and props are arranged perfectly for each shoot.
  • Developing a keen eye for capturing compelling and visually appealing images, assisting the photographer in capturing the desired shots.
  • Effective communication and interpersonal skills to collaborate with photographers, clients, and other team members, ensuring a smooth workflow and excellent customer service.

Waitress, Receptionist, and Assistant Cook

Adamo Bio
06.2015 - 10.2018
  • Handle multiple tasks simultaneously, such as taking orders, serving customers, answering inquiries
  • Adapt to changing situations, such as a busy service or last-minute menu changes
  • Strong time management skills to prioritize tasks, ensure prompt service, and meet guest expectations
  • Maintain a clean and organized workspace, ensuring efficient workflow and adherence to health and safety regulations.
  • Sensitivity to cultural differences and an understanding of diverse guest preferences, ensuring respectful and inclusive interactions.

Education

Bachelor of Arts - Languages And Literatures- Intercultural Studies

Università Degli Studi Di Palermo
Palermo
10.2022

Skills

  • Communication
  • Foreign languages
  • Emotional intelligence
  • Teamwork
  • Time management
  • Customer service management

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
French
Beginner (A1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates

Timeline

Group Travel Coordinator Intern

Robert Arrigo & Sons Ltd
01.2023 - 06.2023

Photographer Assistant

Eterno fotografia
05.2019 - 10.2022

Waitress, Receptionist, and Assistant Cook

Adamo Bio
06.2015 - 10.2018

Bachelor of Arts - Languages And Literatures- Intercultural Studies

Università Degli Studi Di Palermo

Similar Profiles

CREATE PROFILE
Ana Maria Daniela Stinga