Anastasia Ciccarino
Poderia,SA
Profilo professionale
Motivated worker with solid experience in housekeeping and guest service. Skilled in ensuring high standards of cleanliness and order in hotel rooms and common areas, while efficiently handling supplies and operational tasks. Flexible and proactive team player, with strong attention to detail and confidence in assisting guests with their needs.
Additionally, experienced as a waitress, providing friendly and efficient table service, taking orders, and ensuring a positive dining experience for customers.
Panoramica
3
3
years of professional experience
Esperienza lavorativa
Housekeeper
Hotel Mont Cervin Palace
Zermatt, Valais
06.2024 - 09.2024
- Maintenance of public rooms and toilets
- Cleaning rest and department rooms
- Taking care of laundry orders
- Checking guest laundry returned from the in-house laundry
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented
- Housekeeping supply management and organization
Catering and Bar Waitress
Kairos Loungebar
Poderia, Salerno
10.2023 - 12.2023
- Setting up and cleaning the restaurant and bar areas, welcoming guests, and managing tables independently
- Taking orders, preparing drinks, delivering bills, and ensuring smooth communication with kitchen staff
- Organizing displays, supporting events, and preparing snacks and beverages as needed
- Maintaining cleanliness, providing attentive service, and preventing delays or customer complaints
Housekeeper
Private
Palinuro, Salerno
06.2022 - 09.2022
- Responsible for cleaning and tidying rooms, changing bed and bath linens, and restocking bathroom supplies.
- Sanitized and dusted bathrooms, surfaces, and common areas using appropriate cleaning products
- Cleaned windows with specific products and maintained floors using manual or electric equipment
- Ensured guest privacy while applying sanitation procedures in both hotel rooms and private accommodations
Buffet Attendant
Happy Village
Marina di Camerota, Salerno
06.2021 - 09.2021
- Cleaning kitchen and dining equipment, clearing tables, and organizing the workstation.
- Setting up the dining area and clearing tables of dishes, trays, cutlery, and utensils.
- Setting up and replenishing the buffet and food service lines.
- Storing food according to hygiene standards and assisting in stock management.
- Regularly replenishing trays in heated display cases, fridge products, and food displays.
- Providing customers with information on the presence of allergens in dishes.
Istruzione
Diploma - Human Sciences
Liceo Parmenide
06.2020
Competenze
- Flexibility and teamwork
- Housekeeping and room service
- Guest service and communication
- Attention to detail
- Buffet preparation and food service
- Time management and reliability
LANGUAGES
Italian
Mother tongue
English
Advanced Intermediate
B2
Cronologia
Housekeeper
Hotel Mont Cervin Palace
06.2024 - 09.2024
Catering and Bar Waitress
Kairos Loungebar
10.2023 - 12.2023
Housekeeper
Private
06.2022 - 09.2022
Buffet Attendant
Happy Village
06.2021 - 09.2021
Diploma - Human Sciences
Liceo Parmenide
Profili simili
Gabriele GalliGabriele Galli
Chef De Rang a Hotel Mont Cervin PalaceChef De Rang a Hotel Mont Cervin Palace
Andrea PiranAndrea Piran
Lead Bartender a Hotel Donà Palace, 4*sLead Bartender a Hotel Donà Palace, 4*s
Raid AlfadhelRaid Alfadhel
Assistant Chef De Rang Intern a Mont Cervin PalaceAssistant Chef De Rang Intern a Mont Cervin Palace
Praise LeotaPraise Leota
Certified Forklift Driver a JBSCertified Forklift Driver a JBS
Susan AkkermanSusan Akkerman
Cleaner a Big 4 Caravan ParkCleaner a Big 4 Caravan Park