ANASTASIA GATTI

Ospedale Maggiore di Chieri (Hospital)

• Provided concise information and guidance to patients and visitors, ensuring they reached the appropriate wards and clinics for appointments and check-ups.
• Assisted individuals with mobility needs by managing wheelchair services and accompanying them throughout the hospital.
• Supported patients in booking procedures and retrieving medical test results.
• Offered emotional support and assistance to patients and their families during waiting times, contributing to a more comfortable hospital experience.

Residenza per Anziani Giovanni XXIII (Nursing Home)

• Delivered psychological and emotional support to elderly residents and their families.
• Designed and organized recreational and cognitive stimulation activities aimed at enhancing mental well-being, such as memory-based activities (word recall and matching games), expressive and receptive language activties based on psycholinguistics foundations (naming tasks and oral reading) and multisensory stimulation (music and art therapeutical activities).
• Assisted in planning and accompanying residents on outings and external activities.

• Organised dining area layout, including table arrangement to ensure efficient service flow and a welcoming environment.
• Prepared and managed mise en place, ensuring proper setup of cutlery, tableware, and service stations.
• Presented menus clearly and professionally, explaining dishes and daily specials to customers.
• Advised guests on wine selection, recommending pairings based on their meal choices.
• Delivered attentive customer service, ensuring a positive dining experience.
• Closely collaborated with chefs, maître d', and bartenders to coordinate service flow and ensure a seamless, efficient, dining experience for guests.