Anca Jerebie
ROCCA PRIORA,ROME
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
11
11
years of professional experience
Work History
Manager's Secretary
A&R SRL
ROCCA PRIORA
12.2016 - 12.2022
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered high volume of phone calls and email inquiries.
- Liaised between clients and vendors and maintained effective lines of communication.
- Transcribed and organized information to assist in preparing speeches and presentations.
Event Hostess
HOSTESS&PROMOTER FIELD MARKETING SERVICES
ROME
01.2014 - 03.2020
- Greeted guests and welcomed patrons in support of company service policy.
- Reported any damage or maintenance issues to manager.
call center agent
Comdata S.r
03.2012 - 09.2013
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated customers on company systems, form completion, and access to services.
- Approved and terminated customer contracts upon request.
- Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
Party Hostess
Ambiance Agency S.r.l
09.2011 - 06.2012
- Adhered to strict party schedule to avoid overbooking or delay of parties.
- Explained facility attractions to party guests and answered customer questions.
Education
High School Diploma -
NICOLAE BALCESCU HIGH-SCHOOL
MEDGIDIA,CONSTANTA,ROMANIA07.2011
CERTIFICATE OF ENGLISH LANGUAGE PROFIENCY -
NICOLAE BALCESCU HIGH-SCHOOL
MEDGIDIA,CONSTANTA,ROMANIA07.2011
DIGITAL SKILLS CERTIFICATE -
NICOLAE BALCESCU HIGH-SCHOOL
MEDGIDIA,CONSTANTA,ROMANIA07.2011
CERTIFICATE OF ROMANIAN LANGUAGE PROFIENCY -
NICOLAE BALCESCU HIGH-SCHOOL
MEDGIDIA,CONSTANTA,ROMANIA07.2011
Skills
- Document and File Management
- Arrange Business Meetings
- Executive Calendars
- Inquiry Requests
- Administrative Support
- Drink Orders and Service
- Customer Interaction
- Client Requirements
- Public Relations
- Colleague Collaborations
- Providing Feedback
Languages
Romanian
Bilingual or Proficient (C2)
Italian
Advanced (C1)
English
Upper intermediate (B2)
French
Intermediate (B1)
Spanish
Elementary (A2)
DRIVER'S LICENSE
B
Timeline
Manager's Secretary
A&R SRL
12.2016 - 12.2022
Event Hostess
HOSTESS&PROMOTER FIELD MARKETING SERVICES
01.2014 - 03.2020
call center agent
Comdata S.r
03.2012 - 09.2013
Party Hostess
Ambiance Agency S.r.l
09.2011 - 06.2012
High School Diploma -
NICOLAE BALCESCU HIGH-SCHOOL
CERTIFICATE OF ENGLISH LANGUAGE PROFIENCY -
NICOLAE BALCESCU HIGH-SCHOOL
DIGITAL SKILLS CERTIFICATE -
NICOLAE BALCESCU HIGH-SCHOOL
CERTIFICATE OF ROMANIAN LANGUAGE PROFIENCY -
NICOLAE BALCESCU HIGH-SCHOOL
Similar Profiles
Davide PavesiDavide Pavesi
Key Account and Product Manager at Sacmar Srl and Selvania1971 SrlKey Account and Product Manager at Sacmar Srl and Selvania1971 Srl
Samuela GeraceSamuela Gerace
Impiegata responsabile (referente HR) at LED SRL -187 SRLImpiegata responsabile (referente HR) at LED SRL -187 SRL
Dorin Petru AxinteDorin Petru Axinte
Project manager at Aries Limited SRL/Clearsky Romania SRLProject manager at Aries Limited SRL/Clearsky Romania SRL
Marianela RizziMarianela Rizzi
Agricultural Worker /Farm Equipment Operator at Rolar SRLAgricultural Worker /Farm Equipment Operator at Rolar SRL
Abdelrahman ErakhAbdelrahman Erakh
IT Stores Help Desk Specialist at CalzedoniaIT Stores Help Desk Specialist at Calzedonia