MultilingualSales and LogisticsProfessional with over 8 years of experience in internationalrelocationservices, salesstrategy, and pricing management within a globalmobilityenvironment. Proven track record in handling end-to-end relocationoperations, managingclientrelationships, and leading B2B salesprocessesacrossinternationalmarkets. Strong analyticalmindset with deepknowledge of CRM systems, pricingoptimization, and commercialnegotiations. Adept at fostering trust with clients, resolvingcomplexissues, and coordinating cross-functionalteams. Driven by a passion for culturalexchange, adaptability, and deliveringexcellence in customerservice.
InternationalRelocation & MobilityCoordination
National and GlobalLogistics Management
Customs and DocumentationCompliance
CRM and Sales Pipeline Management (Salesforce, Briskine, Yembo)
Quotation & OfferPreparation (B2B & B2C)
Contract Management & Order Processing
StrategicPricing & RevenueOptimization
Market Research & CompetitorAnalysis
KPI Monitoring and Reporting
DigitalTools & Office Suite Proficiency (Excel, Word, Outlook, etc)
Data-DrivenSalesStrategyDevelopment
ClientRelationship Management & After-SalesSupport
MultilingualCommunication (English, Italian, Japanese, Korean, French, Spanish)
Cross-Cultural Team Collaboration
High-LevelNegotiation and Persuasion
Conflict Management & Escalation Handling
ExcellentWritten and VerbalCommunication
SalesPresentations and ClientPitches
Cost/BenefitAnalysis
ProfitabilityForecasting
ProcessOptimization
StrategicProblemSolving
Time Management & Multitasking
Ability to Work Under Pressure
Autonomy & Accountability
SalesLead Management (Inbound/Outbound)
Conversion Rate Optimization (Lead to Sale)
Campaigns & PromotionalOffer Management
B2B & B2C SalesNegotiation
Margin and RevenueTracking
CustomerSegmentation & Targeting
Trade Show and ConferenceParticipation