Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Bianco

Miami Beach

Summary

Experienced in managing high-profile restaurants across Spain, Italy, and Miami. Skilled in operational management, team leadership, and enhancing customer experiences. Seeking to leverage expertise to optimize restaurant operations and deliver outstanding service.

Strategic leader offering skills in coaching employees and presenting solutions. Innovative and enthusiastic managing director striving to create successes for organizations while building lasting relationships.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Managing Director

Harbour club
Miami
05.2025 - Current
  • Directed strategic initiatives to enhance organizational performance and competitiveness.
  • Collaborated with executive team to define long-term vision and objectives.
  • Oversaw operational budgets, ensuring alignment with company goals and priorities.

Assistant General Manager

Portosole LLc
Miami
12.2024 - 05.2025
  • Managed operations and trained new staff to improve service efficiency.

Assistant General Manager of Operations

Doma
Miami
05.2024 - 12.2024
  • Led server team and contributed to an 18% increase in sales.

Operations Manager

Capri LLC
Miami Beach
09.2022 - 03.2024
  • Lead daily operations, overseeing a team of 20+ staff to ensure exceptional guest experiences.
  • Managed budgets, inventory, and financial forecasting, reducing waste by 15%.
  • Supported GM in overseeing operations, improving service standards and customer satisfaction by 20%.
  • Managed front-of-house operations, trained staff, and enhanced guest retention through prompt issue resolution.
  • Directed operations and events, increasing revenue by 25% through strategic menu changes.

Owner and Operations Manager

Manzoni 308 srl
Naples
04.2019 - 09.2022
  • Managed rooftop bar and restaurant operations, fostering relationships with high-profile clients.

Captain Waiter

Buddha Bar
Montecarlo
01.2017 - 03.2018
  • Managed dining room operations for high-end restaurant environment.
  • Trained and mentored new waitstaff on service standards and procedures.
  • Coordinated with kitchen staff to ensure timely food delivery.

Server

Cecconi’s
Barcellona
07.2016 - 09.2017
  • Delivered exceptional service in a fast-paced, high-end dining environment.
  • Assisted diners with menu selections and provided detailed food and drink descriptions.
  • Maintained cleanliness and organization of dining area throughout service shifts.

Education

Master of Science - Hospitality

Università Di Scienze Gastronomiche
Pollenzo, Italy
06.2013 - 04.2016

Skills

  • Strategic planning
  • Budget management
  • Operational oversight
  • Performance evaluation
  • Process optimization
  • Customer relationship management
  • Financial forecasting
  • Problem solving

Languages

Italian
First Language
English
Proficient
C2
Spanish
Proficient
C2

Timeline

Managing Director

Harbour club
05.2025 - Current

Assistant General Manager

Portosole LLc
12.2024 - 05.2025

Assistant General Manager of Operations

Doma
05.2024 - 12.2024

Operations Manager

Capri LLC
09.2022 - 03.2024

Owner and Operations Manager

Manzoni 308 srl
04.2019 - 09.2022

Captain Waiter

Buddha Bar
01.2017 - 03.2018

Server

Cecconi’s
07.2016 - 09.2017

Master of Science - Hospitality

Università Di Scienze Gastronomiche
06.2013 - 04.2016

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Andrea Bianco